Product Manager - (Job Number: 007SB)


Melbourne, Victoria, Australia

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Job Posted: 11/09/2018

Job Category:

Consulting / Government

Job description:

With a million more people set to call Victoria home in the next 10 years, the work of VicRoads in meeting the demands of population growth and safely connecting communities is vital to ensuring the liveability of Victoria.


VicRoads is currently undergoing transformational change and with it comes a tremendous amount of opportunity. Numbering over 750 staff, our Registration and Licensing (R&L) division significantly contributes to ensuring Victorians are safe on our roads by providing professional customer services, policy advice and specialist services to our customers. The Registration and Licensing environment is constantly shifting and we are committed to improving our processes and providing the best possible service to our customers.


The Service Strategy and Innovation team leads a number of core functions critical to the performance and future vision of Registration and Licensing through Strategic Planning, Portfolio Performance, Continuous Improvement and Service Transformation.


A new Product Manager role has been created within the Service Transformation team to manage exciting new product and service initiatives. The role will ensure products and services which are vital to the community are customer centric and perform according to our business and regulatory goals. The role is 12 months, fixed term.


We are seeking a self-motivated product expert who is passionate about customers. You will have the full toolkit for design thinking and be comfortable working in agile environments. You will be a tireless advocate for your products and understand how to develop sustainable, evidence based strategic roadmaps for your assigned products. You are able to develop the product strategy, and manage performance and delivery.


As part of our Care, Share and Dare culture, VicRoads is committed to continually investing in our workforce and fostering an environment whereby all of our employees feel valued, engaged and empowered. To attract, retain and develop great people, we provide genuine flexibility, a culture that supports people to be their best and be themselves, and great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.


VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.