Business Improvement Lead


Brisbane, Queensland, Australia

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Job Posted: 08/10/2018

Job Category:

Consulting / Management Consulting

Job description:
  • Eight Mile Plains, Brisbane
  • Permanent Fulltime

At Transurban, we are always looking for new ways to combine tried and tested principles, with ingenious and creative solutions. No boundaries. We encourage left field thinking and challenge the status quo.

The Business Improvement Lead will support Transurban Queensland (TQ) by providing expertise in Business Systems, Controls, Standards, and Improvements and will contribute to TQ’s sustained success by conducting ongoing reviews of core business processes and controls and instilling a culture of continuous improvement. With a focus on quality management, the Business Improvement Lead will manage requirements to maintain TQ’s ISO 9001 Quality Management certification and deliver value for stakeholders.

The impact you’ll have:

  • You’ll lead and manage assurance and audit requirements for quality management and ensure that the business meets its accreditation obligations for ISO 9001 Quality Management certification
  • You’ll provide advice and expertise on quality management and influence and support stakeholders to build their business areas’ capability with ISO 9001 compliance
  • You’ll identify and map core business processes and use traditional principles, combined with modern practices and creative thinking to drive continuous improvement
  • You’ll establish compliant Business Systems, Controls, Standards and Improvements by integrating elements of systems, processes, tools, performance results and quality behaviours
  • You’ll provide advice and support with the implementation of business improvement initiatives and use your expertise and past experience to resolve business issues

The talents you’ll bring:
  • You’ll hold a tertiary qualification in Business, or equivalent, and experience working in a similar position within an operations specific environment
  • You’ll have a strong process control mindset together with a high level of commercial acumen and your continuous improvement experience will have resulted in tangible and cost effective business outcomes
  • You’ll understand the ISO 9001 standard, particularly in regard to accreditation and compliance and you’ll have experience undertaking and signing-off quality audits
  • A proactive self-starter, you’ll enjoy getting on the front foot, embedding yourself in the business and using your interpersonal skills to form strong stakeholder relationships
  • A strong communicator in all forms, you’ll have an innate ability to articulate opportunities for improvements and influence behaviours through your reporting and face to face meetings

About us
Transurban is driven by bringing people and places closer. The roads we plan, build, operate and maintain make communities stronger, across Australia and beyond. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer, every last one of us.

Start changing the world around you. Apply now!

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