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Sunsuper

Customer Relationships Representative - Claims

Sunsuper

Brisbane, Queensland, Australia

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Job Posted: 24/01/2019

Job Category:

Insurance & Superannuation / Claims

Job description:

About Sunsuper...

Sunsuper is one of Australia’s largest and most awarded super funds. As an industry super fund, we’re run to benefit our members. That means no commission, no shareholders to pay and no over the top fees to pay. We’ve had some great returns over the long run and offer super benefits to our members.

 

To support our success we are currently seeking a Customer Relationships Representative to join the Customer Engagement division in our Milton head office.

 

About the Role...

As the Customer Relationships Representative – Claims you will proactively manage the progress of claims, from lodgement through to the decision by the insurer. This will be achieved through strong relationship management and open communication channels with internal and external customers.

 

This role is available as a fixed term opportunity ceasing in October 2019.

 

About You...

To ensure success you will possess:

  • Demonstrated experience in claims handling and review based on the associated legislation that operates within the superannuation environment.

  • A genuine passion for customer service and the ability to inspire and lead others to outstanding customer experiences.

  • Ability to negotiate and liaise at all levels in a sensitive and appropriate manner, representing the members and the clients’ interests with integrity.

  • Exceptional written and verbal communication skills – competent at producing recommendation reports and documentation for internal and external stakeholders.

  • Demonstrated business and commercial acumen through communication of complex issues, assessment of risk and improvement recommendations.

  • A high level of technical competence in Superannuation and Insurance.

 

How to Apply...

We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted applicants may be requested to submit a resume at a later date.

 

Location: Brisbane, AU

 

If you’re interested and want to join the wave of success...

 

APPLY NOW!