Customer Care Consultant ( Maximum Term Full Time )


Brisbane, Queensland, Australia

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Job Posted: 17/10/2018

Job Category:

Call Centre & Customer Service / Customer Service

Job description:

Position Details

The Customer Care Consultant - provides excellent customer service through the management of customer queries and requests, which can include over the phone, emails or face to face. This role is required to adhere to all compliance and quality standards.

The Customer Care Consultant will strive for first call resolution and will answer queries from external and internal customers relating to the ongoing management of a customer's salary packaging account for the Queensland Government client