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APS4 Planner

National Disability Insurance Agency

Mount Isa, Queensland, Australia

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Job Posted: 09/09/2018

Job Category:

Government / Defence / Government State

Job description:
  • Both Ongoing & Non-Ongoing 18 months, plus the option to extend a further 18 months - Full Time/Part Time
  • $64,390-$71,469 (plus 15.4% superannuation)
  • Role located in QLD - Mt Isa

  • Both Ongoing & Non-Ongoing 18 months, plus the option to extend a further 18 months - Full Time/Part Time
  • $64,390-$71,469 (plus 15.4% superannuation)
  • Role located in QLD - Mt Isa


About the NDIA


The purpose of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS) which will support a better life for hundreds of thousands of Australians with a significant and permanent disability. The NDIA will also provide great benefit to the families and carers of Australians living with a disability. The NDIS is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean peace of mind for every Australian, for anyone who has, or might acquire, a disability.


About the Position

As an APS 4 Planner, you will:

  • Gather information from participants and planning partners to make informed decisions within defined parameters within the NDIS Act 2013.
  • Work with participants and planning partners to determine current and future supports that will support participants to achieve their goals and aspirations and enable better outcomes.
  • Support participants to access the NDIS by facilitating the completion of their First Plan and reviewing their subsequent plans as per Agency guidelines and processes.
  • Respond to general enquiries from participants; providers and the community regarding the scheme, their plan and plan implementation; and
  • Contribute to the achievement of key performance indicators for the Agency including planning targets.The National Disability Insurance Agency welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander people and people with diverse culture and linguistic backgrounds.
  • You may handle sensitive conversations where many factors need to be balanced to understand how disability impacts on daily living, assess support needs where necessary, and identify when the individual would benefit from early intervention.

Duties

As an APS 4 Planner you may be responsible for:

  • Conducting planning conversations with participants over the phone or in person by utilising internal frameworks to guide the process.
  • Gathering appropriate information from participants and planning partners to determine funded supports in accordance with the NDIS Act 2013.
  • Responding to enquiries received by the Agency via email; phone or in person.
  • Providing participants and representatives with information and support to identify their goals and aspirations.
  • Working with participants and their representatives to identify informal, mainstream and community support options to achieve plan outcomes.
  • Determining funded supports to be included in participant plans to complement informal and formal supports as per Agency planning processes.
  • Determining the management of funded supports in accordance with the NDIS Act 2013 and relevant operational guidelines.
  • Ensuring participant and plan information is reflects NDIA support packages.
  • Applying critical analysis of system generated support packages to ensure funded supports are compliant with S34 of the NDIS Act 2013 and plans approved are within relevant delegated authority.
  • Liaising and working cooperatively with planning partners and external providers to ensure successful implementation of the plan;
  • Completing administrative adjustments to reflect a change in circumstances for participants and where plan remediation is required.
  • Contacting participants / providers for information as required / relevant to the planning process / plan implementation.
  • Contributing to the management of workflow into and out of the Agency in collaboration with ECEI / LAC partners.
  • Complete general plan reviews.
  • Implementing and communicating plan extensions (if required); and
  • Ensuring high quality record keeping, including competency with IT systems.

About You

APS 3 – 5 - DELETE Irrelevant Levels
To join our team you will:
  • have a positive contemporary attitude to people with disability along with an understanding and knowledge of disability and its impact on individuals
  • have adaptable communication and interpersonal skills
  • be able to manage confidential and sensitive information
  • be flexible and able to adapt to a changing environment
  • have high levels of integrity and professionalism to support our values and mission.
For more information on NDIS including our values, capabilities and behaviours along with our application process, please refer to our website.

APS 6 – EL 1 - DELETE Irrelevant Levels
To join our team you will:
  • have a positive contemporary attitude to people with disability along with a high level understanding and knowledge of disability and its impact on individuals
  • be able to provide a mentor or supervision role to a team
  • have outstanding communication and interpersonal skills to develop and maintain networks
  • be flexible and adapt quickly to a changing environment
  • have high levels of integrity and professionalism to support our values and mission.
For more information on NDIS including our values, capabilities and behaviours along with our application process, please refer to our website.

EL 2 - DELETE Irrelevant Levels
To join our team you will:
  • have a positive contemporary attitude to people with disability along with extensive understanding and knowledge of disability and its impact on individuals
  • have a proven ability to mentor and guide teams drawn from diverse backgrounds in a collaborative and transparent manner
  • have outstanding communication skills and the ability to develop and maintain networks to communicate the strategic direction and vision of the agency
  • provide strategic advice, problem solving and issues management for internal and external stakeholders in relation to complex and potentially controversial matters
  • have high levels of integrity and professionalism to support our values and mission.
For more information on NDIS including our values, capabilities and behaviours along with our application process, please refer to our website.

Position Specifics


  • Further information can be found in the attached position description.
  • NDIA is committed to becoming a model employer for people with disability who are specifically encouraged to apply
  • Recruitability applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
  • Successful candidates will be required to undergo a pre-employment National Police History check, and provide evidence of Australian Citizenship. Failure to do so may jeopardise your offer of employment.
  • Dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.

If you have any queries, please contact:

Michelle Kunta

07 4412 2882

HR.QLDNORTH@ndis.gov.au


NDIA welcomes and encourages applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with disability. Except where otherwise provided by law, it is the policy of NDIA to provide equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, physical or mental disability, race, ethnicity, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable federal, state or local law. In addition, NDIA will provide reasonable adjustments for qualified individuals with disabilities.

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