Team Leader - Assessments (Maternity Leave Relief)

NSW Government

Sydney, New South Wales, Australia

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Job Posted: 17/04/2019

Job Category:

Science & Technology / Research & Development

Job description:
Team Leader Assessments Grade 9/10 (Maternity Leave Relief)
Law Enforcement Conduct Commission
About Us:
The Law Enforcement Conduct Commission (LECC) plays a key role in strengthening the integrity of law enforcement in NSW, by working collaboratively with the NSW Police Force and the NSW Crime Commission to educate and promote the prevention and elimination of officer misconduct, particularly through the identification of systemic issues that are likely to be conducive to the occurrence of officer misconduct and corruption.
The Role:
A maternity leave relief vacancy of up to twelve months from June 2019 will soon be available in the role of Team Leader Assessments at the LECC. The Team Leader Assessments leads a team responsible for the initial assessment of complaints (misconduct matters) and provides expert advice and analysis about complaints and investigations. The role delivers intelligence and other information products to enable effective oversight of the NSW Police Force complaints system and provides support for LECC's case management and complaint information system. The role is also responsible for the development of policies and procedures relevant to the assessment and management of complaints.
Key Accountabilities: 
  • Leading the assessment of complaints to determine the actions to be taken in accordance with relevant legislative requirements
  • Providing strategic advice on a range of serious misconduct policy issues, intelligence gathering methodologies and response to assessments of complaints
  • Collecting, collating and evaluating information relevant to the complaint assessment and oversight process from a range of internal and external sources to determine the actions to be taken
  • Providing advice to the NSW Police Force about assessments
  • Conducting detailed analysis of information and providing timely advice to the LECC Commissioners and other senior officers on trends, systemic issues and significant policy developments relevant to the work of the LECC's oversight of the NSW Police Force complaints system
  • Preparing and delivering briefings in respect of police complaints and providing recommendations on possible action to be taken by the LECC
  • Providing quality assurance of intelligence products, assessment, data quality and recording undertaken
  • Identifying requirements for new complaints policies or amendments to existing policies and draft internal and external policy documents
  • Mentoring, providing guidance and performing quality assurance on the work undertaken by the team - providing appropriate feedback, modeling, training and support 

The key skills we are looking for in this temporary assignment are:


  • A relevant tertiary level degree and/or significant experience in a complaint management environment
  • Demonstrated high level oral and written communication skills with a demonstrated capacity in presenting findings and recommendations on complex and sensitive issues
  • A proven capacity to prepare logical, sustainable assessments and to provide clear, well-reasoned, substantiated advice and recommendations

Your application must include
Cover Letter - No more than two A4 pages including statements directly responding to the targeted questions below.
Resume - No more than four A4 pages. Must be up to date with current employment, and clearly details your skills and experience as relevant to this role.
Question 1 – Provide an example that demonstrates your ability to manage and develop a team to achieve high level results in a high volume environment. What approach did you take and how successful were you?
Question 2 - Please outline a challenging situation that required you to negotiate a successful and mutually beneficial outcome. What made the situation challenging? What techniques did you utilize to influence key stakeholders?
Applications for this role will close at midnight on Sunday 28th April 2019.
Your cover letter and resume will need to be submitted on your candidate file application on the I Work for NSW website.  A copy of the relevant Role Description is attached for your reference.
Note: Current or former NSW Police or NSW Crime Commission Officers are ineligible to apply for roles in the Law Enforcement Conduct Commission.