Business Manager - Transport Business Administration, Police Transport & Public Safety, Surry Hills - NSW Police Force

NSW Government

Sydney, New South Wales, Australia

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Job Posted: 11/04/2019

Job Category:

Administration & Reception / Manager / Team Leader

Job description:
  • Clerk Grade 11/12
  • Ongoing Full-Time
  • Surry Hills


Essential requirements - candidates must:

  • obtain and maintain the requisite security clearance for this role
  • hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months. 
  • tertiary qualifications or equivalent industry experience in the management or business related field.

To be eligible to apply for this role, you must meet one of the following statuses: 

  • an Australian Citizen
  • a permanent Australian resident or citizen of New Zealand

Applications from Australian Aboriginal and Torres Strait Islander people are encouraged.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 12 months.


For your application to be considered, you must:

  • attach a cover letter;
  • attach an up-to-date CV/Resume; and
  • address each of the Target Questions in the text boxes provided in the online application or attach as a separate document. Please limit your response to no more than 1 page per question.

Please do not attach copies of Qualifications, Certificates or documentation (other than a Resume/CV) - you can bring these if called for interview.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Applications can only be submitted electronically online via the I Work for NSW website.

For information on applying for roles with the NSW Police Force click here


To view or download the Role Description click here


APPLICATIONS CLOSE: SUNDAY 28 April 2019 at 11.59pm


The Business Manager provides leadership and support to the Commander/Manager and is responsible for the administrative and financial management of the Region/Command or Business Unit.

Key accountabilities

  • Monitor, review, evaluate and report on expenditure and financial performance and prepare budgetary estimates for commanders/managers to support region/command or business unit.
  • Facilitate, review, analyse and benchmark accounting, finance, human resource and business administrative practices of the region/command/business units.
  • Provide leadership and strategic advice on high level financial and business related issues to commanders/managers and senior management to support business planning objectives and quality assurance.
  • Oversight capital work projects and management of capital expenditure for the region/command/business unit.
  • Ensure appropriate frameworks, processes and standards are applied to the organisational asset management including the acquisition and disposal of assets, ensuring compliance with sound and agreed organisational, financial, legal and commercial principles.
  • Prepare, manage and review the provision of communications and correspondence to ensure efficient, accurate responses within required timeframes.
  • Develop and oversee the implementation and evaluation of administrative practices, systems and procedures to optimise efficiency and support quality business and human resource outcomes including compliance, auditing, quality assurance and maintenance of organisational records management systems.
  • Identify emerging issues and develop evidence based options and strategies to ensure problems are solved and risks are mitigated.

Key challenges
  • Manage consultations and negotiations with diverse stakeholders, given the need to balance competing interests and demands which are often changing and unpredictable.
  • Providing accurate financial or administrative advice and recommendations on a range of complex issues, given the need to understand the problem and formulate responses within short-time frames, often without prior notice.
  • Maintain knowledge of legislation, industrial award entitlements, policies and procedures relating to financial, human resource and business administration. 

To view or download the Role Description click here

Key Application Responses

When preparing your application:
  • Your application must stand on its own merits.
  • Responses to each question should be no more than 1 page per question.
  • If you do not demonstrate how you meet the Target Questions for this role, you will not proceed through to the Selection Process.
  • The completeness and relevance of your application will determine if you are called for an interview.

Target Question 1:

Describe your ability and experience in providing leadership and strategic advice on high level financial, human resource and business-related issues including future economic benefit and capitalisation of major projects to your senior management in support of business planning objectives and outcomes.

Target Question 2:
This role requires the successful candidate to motivate and lead a large administrative team to meet business objectives, often in an evolving environment with tight time-frames and with limited resources. Please provide a detailed example of your personal approach to managing people in diverse teams including remote workforces, to implement change, sustain business continuity and achieve positive outcomes.