Records Officer - Corporate Records & Logistics, Shared Services, Parramatta - NSW Police Force

NSW Government

Sydney, New South Wales, Australia

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Job Posted: 10/04/2019

Job Category:

Administration & Reception / Document / Records Management

Job description:
  • Clerk Grade 1/2
  • Ongoing Full-Time
  • Parramatta


Essential requirements - candidates must:

  • obtain and maintain the requisite security clearance for this role
  • hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months. 
  • knowledge of the State Records Act, associated standards and other relevant legislation, as well as guidelines such as State Records Guideline No. 8 – Normal Administrative Practice (NAP).

To be eligible to apply for this role, you must meet one of the following statuses: 
  • an Australian Citizen
  • a permanent Australian resident or citizen of New Zealand

Applications from Australian Aboriginal and Torres Strait Islander people are encouraged.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 12 months.


For your application to be considered, you must:

  • attach a cover letter;
  • attach an up-to-date CV/Resume; and
  • address each of the Target Questions in the text boxes provided in the online application or attach as a separate document. Please limit your response to no more than 1 page per question.

Please do not attach copies of Qualifications, Certificates or documentation (other than a Resume/CV) - you can bring these if called for interview.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Applications can only be submitted electronically online via the I Work for NSW website.

For information on applying for roles with the NSW Police Force click here


To view or download the Role Description click here




The role undertakes activities to support the secure storage, retrieval and management of corporate records.

Key accountabilities

  • Maintain accurate recording and cataloguing of deliveries on a computerised records management system to ensure easy identification and retrieval including despatch, loan and return details.
  • Accept consignments of boxes of records in accordance with local systems and procedures.
  • Maintain compliance with records management standards and procedures for the storage and retrieval of records and destruction of records and archives.
  • Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.
  • Confirm authorisation for staff requesting access to retrieve records to protect sensitive information.
  • Sentence and cull records in accordance with general and functional disposal authorities and interpret and assess retention periods and records deemed to be State Archives.

Key challenges
  • Establish and maintain professional working relationships with stakeholders in order to support service delivery.
  • Manage work activities along with competing priorities to ensure work is completed within agreed timeframes.
  • Develop and maintain knowledge and understanding of records management in accordance with legislative requirements, procedures and best practice. 

To view or download the Role Description click here

Key Application Responses

When preparing your application:
  • Your application must stand on its own merits.
  • Responses to each question should be no more than 1 page per question.
  • If you do not demonstrate how you meet the Target Questions for this role, you will not proceed through to the Selection Process.
  • The completeness and relevance of your application will determine if you are called for an interview.

Target Question 1:

Can you outline your Records Management experience using the Records Management systems such as TRIM/HP/RM8. Provide examples of your experience in creating records, archiving and sentencing of records in a Records Management system.  

Target Question 2:
Tell us about a Records Management project or activity that you were involved in and describe the challenges you faced i.e. handling sensitive material, confidentiality, customer conflicts, conflicting priorities describe the issues and difficulties in reaching your outcomes.