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Customer Service Officer

Lend Lease

Gosford, New South Wales, Australia

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Job Posted: 08/11/2018

Job Category:

Call Centre & Customer Service / Customer Service

Job description:

Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees.


In Australia, we have over 40 years’ experience in constructing, developing and managing Australian shopping centres, Lendlease is a retail industry leader. Our fully integrated, end to end property business, offers a truly unique platform for all stakeholders.  

Based at our Erina Fair Shopping Precinct, we are looking for a Customer Service Officer to join the Centre Management Team. On offer is a permanent, part-time position with up to 24 hours per week available. You may be required to work Thursday evening (late night shopping) and weekends. Some flexibility is available and a shift schedule will be arranged with the successful candidate.

The Customer Service Officer represents the face of our Centre and plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers, including both our shoppers & retailers. 

You will be an exceptional communicator who has strong customer service skills. Your duties will encompass a wide variety of ad-hoc administration, sales and marketing activities, as well as being the first point of contact for the majority of our Customers at the Centre Management desk.

In order to be successful in this role, you will have broad knowledge of customer service/conflict resolution principles, paired with a positive, ambitious nature. Experience within retail or customer service is essential. A background in marketing or administration is desirable. You will also demonstrate exceptional communication and stakeholder management skills.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success. Please apply online now!

To find out more about us and to explore all other opportunities, visit www.lendlease.com/careers

Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees.


In Australia, we have over 40 years’ experience in constructing, developing and managing Australian shopping centres, Lendlease is a retail industry leader. Our fully integrated, end to end property business, offers a truly unique platform for all stakeholders.  

Based at our Erina Fair Shopping Precinct, we are looking for a Customer Service Officer to join the Centre Management Team. On offer is a permanent, part-time position with up to 24 hours per week available. You may be required to work Thursday evening (late night shopping) and weekends. Some flexibility is available and a shift schedule will be arranged with the successful candidate.

The Customer Service Officer represents the face of our Centre and plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers, including both our shoppers & retailers. 

You will be an exceptional communicator who has strong customer service skills. Your duties will encompass a wide variety of ad-hoc administration, sales and marketing activities, as well as being the first point of contact for the majority of our Customers at the Centre Management desk.

In order to be successful in this role, you will have broad knowledge of customer service/conflict resolution principles, paired with a positive, ambitious nature. Experience within retail or customer service is essential. A background in marketing or administration is desirable. You will also demonstrate exceptional communication and stakeholder management skills.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success. Please apply online now!

To find out more about us and to explore all other opportunities, visit www.lendlease.com/careers