Hitachi Construction Machinery

Workshop Supervisor - Mackay

Hitachi Construction Machinery

Mackay, Queensland, Australia

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Job Posted: 02/11/2018

Job Category:

Trades & Services / Supervisor / Leading Hand

Job description:

Workshop Supervisor - Mackay

Mackay QLD, Australia


Category: Service, Maintenance & Trades - Workshop Supervisor

Reference ID:MH000158

Date Posted:02/11/2018

  • Leadership Opportunity in our super friendly & successfully busy MACKAY branch!
  • Create REAL positive growth and development
  • Earn top $$$ + Company Biannual Bonus + Fully Maintained Company Car!!!

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality OEM machinery and reliable after-sales support solutions.

The Opportunity

HCA's Mackay branch is currently seeking a personable and professional Workshop Supervisor to join the team in delivering holistic customer success stories from an operational standpoint. Reporting to the Service Manager, you will be responsible for:

  • Leading a team of workshop employees to achieve personal and team objectives
  • Maintaining work schedules to ensure efficient utilisation of equipment and resources
  • Creating and following up on quotes for both internal and external customers
  • Ensuring accuracy within customer warranty and credit status for each service work order
  • Building positive and trusting relationships with existing and potential customers

If you consider yourself to have the following, then we want to hear from you!

  • Customer Focus - Relentless and contagious commitment to deliver Hitachi's promise of Total Customer Satisfaction
  • Leadership - Motivating and positively enabling the workshop team with unwavering integrity. Values employee inclusion, coaching and true mentorship;
  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority in a 5S culture
  • Workshop and Service Experience - Driven to fulfil and exceed set goals, creatively finding new ways of achieving success - Relevant Trade Qualifications and experience with earthmoving equipment will be highly regarded
  • Analytical thinking - Preventative problem solver with an advanced ability to navigate complex issues and identify continuous improvement opportunities

What's in it for you?

  • Market leading $$$ Competitive Package inclusive of Super + Company Bi-Annual Bonus
  • A fully maintained company car
  • Enjoy a genuine and stable work - life balance working 38 hours per week, Monday to Friday
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

At Hitachi, we believe that success comes from the partnership of our market-leading products and the quality our people. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.

If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.