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Hitachi Construction Machinery

Parts Interpreter - Melbourne - Dandenong

Hitachi Construction Machinery

Melbourne, Victoria, Australia

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Job Posted: 11/09/2018

Job Category:

Automotive / Automotive Trades

Job description:

Parts Interpreter - Melbourne - Dandenong

Melbourne VIC, Australia

Type:Permanent

Category: Parts - Parts Interpreter

Reference ID:MH000093

Date Posted:11/09/2018


  • Permanent Full Time Position joining our DANDENONG TEAM
  • Enjoy Sales & Service? This is your CAREER OPPORTUNITY to excel in a varied role!
  • Work with a Leading OEM for Construction & Mining Equipment

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including construction, agriculture, quarry, forestry and mining with leading OEM equipment and after sales support.

The Role

With strong growth in our parts department, our Melbourne branch based in Dandenong has a new and exciting opportunity for an experienced and motivated individual to join the team in the position of a Parts Interpreter.  The position will see you focus on the coordination and supply of quality parts to our much loved customer base whilst also liaising with internal stakeholders to coordinate high level service delivery.

This role will be best suited to someone who enjoys varied work as you will be providing customer service from an operational standpoint. In this position, you will be well supported to provide a range of OEM level services ranging from sourcing parts, invoicing and customer query management through to warranty support and stock coordination.

If you consider yourself to have the following, then we want to hear from you!

  • Personal Drive - Confident, self-competence and a positive, forward thinking attitude;
  • Ownership - Motivated to fulfil an individually managed workflow and takes pride in personal work output;
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Creative problem solver - Identifies every opportunity for continuous improvement in sourcing and supplying parts by interacting with multiple internal and external stakeholders

To be successful in this role, you will need:

  • Experience & Skillset - Demonstrated knowledge and previous experience in a Parts environment
  • Industry Knowledge: A developed mechanical understanding of the Construction and Mining field would be highly regarded
  • Warehousing & Logistics Coordination: With confident computer literacy skills; a High Risk Forklift License would also be beneficial.
  • Safety Conscious - A strong, developed awareness and commitment to personal and peer health and safety.
  • Analytical thinking - Ability to navigate any issues whilst identifying continuous improvement and upselling opportunities.
  • Autonomous productivity - A self-driven Initiative to plan work fronts efficiently and effectively to deliver Hitachi's Promise of Total Customer Satisfaction

What's In It for you?

  • Earn a Great $$$ Competitive Package + Super + Company Biannual Bonus
  • Enjoy a work / life balance working the Day Shift - Monday to Friday on a 38 hour week
  • Potential to earn weekend overtime and afterhours call out allowances $$$
  • Rewarding employee benefits including exclusive staff discounts with industry partners!
  • Continuous training and upskilling with access to the latest technologies with a leading OEM
  • Be a part of a leading OEM which genuinely ensures everyone is happy and safe at work

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and genuinely value diversity at our company. If this sounds like the perfect role for you, then please click APPLY NOW or visit http://m.hitachicareers.com.au to submit your resume for consideration.