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Hitachi Construction Machinery

Service Coordinator - Earthmoving & Construction Equipment - Dandenong

Hitachi Construction Machinery

Melbourne, Victoria, Australia

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Job Posted: 10/09/2018

Job Category:

Construction, Architecture & Interiors / Project Management

Job description:

Service Coordinator - Earthmoving & Construction Equipment - Dandenong

Melbourne VIC, Australia

Type:Permanent

Category: Administration & Office Support - Service Administration

Reference ID:MH000077

Date Posted:29/08/2018


  • Join our energetic & high performing Service Team in Dandenong, Melbourne
  • Full Time Permanent Position on offer for a Master Planning & Scheduling Ninja!
  • Earn top $$$ + Biannual Bonus + Exclusive Employee Benefits

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including construction, agriculture, quarry, forestry and mining with leading OEM equipment and after sales support.

The Role

With strong growth in our Service divisions, HCA's Dandenong branch is currently seeking an experienced and enthusiastic Service Coordinator to join the team. This is a newly created role and will be best suited to someone who enjoys varied work in a friendly, successfully busy and buzzing work environment. You will be an influential member of the team coordinating all service personnel administration and working cross-departmentally to ensure the efficient scheduling and planning of our labour service delivery to meet and exceed customer requirements.

If you consider yourself to have the following, then we want to hear from you!

  • Personal Drive - Confident self-competence and a positive, forward thinking attitude;
  • Ownership - Motivated to achieve Hitachi's promise of Total Customer Satisfaction in a collective team effort & takes pride in personal work output;
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Creative problem solver - Identifies every opportunity for continuous improvement in planning and scheduling service delivery for new mining builds, major shutdowns and customer projects.

To be successful in this role, you will need:

  • Personable and Professional Presentation & Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders
  • Experience & Skillset - Strong project coordination managing Customer relationship success and service support - prior background working within construction, mining and the heavy industrial environment would be highly regarded
  • Planning & Coordinating skills using a CRM with accurate database information management
  • Safety Conscious - A strong, developed awareness and commitment to personal and peer health and safety.
  • Analytical thinking - Ability to navigate through service and resource allocation issues

 What's in it for you?

  • Earn a Great $$$ Competitive Package + Super + Company Biannual Bonus!
  • Rewarding employee benefits including exclusive staff discounts with industry partners!
  • Supportive management who value employee morale and your input in finding innovative ways to achieving success
  • Continuous training and upskilling with access to the latest technologies with a leading OEM

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and genuinely value diversity at our company.

If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.