Team Leader – Cleaning and Trolley Collection


Mount Isa, Queensland, Australia

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Job Posted: 04/01/2019

Job Category:

Retail / Sales / Customer Service / Cashier

Job description:

The role

As a Coles Services Team Lead you'll be an influential leader with an innate ability to inspire your team and a passion in providing customers with a fantastic shopping experience that is fast, friendly & efficient. You will deliver a vital service to customers with pride, passion and personality.

To lead your team to success, you'll have:

  • excellent communication skills
  • strong time management & prioritisation skills
  • demonstrated leadership experience

Key responsibilities

The Coles Services teams are accountable for ensuring all aspects of our stores are clean and that trolleys are available for our customers. As Team Lead we'll look to you to:

  • coach and develop your team through leading by example
  • support your Area Manager with the onboarding and training of new team members
  • build a supportive culture that focuses on customers, rewards achievement and builds careers
  • care passionately about providing a safe environment for our team and customers
  • drive a collaborative team culture focused on meeting store standards and compliance
  • be on your feet for long periods of time and lift heavy items up to a maximum of 16kg
  • safely complete tasks including pushing/pulling floor cleaning equipment and machinery, as well as pushing trolleys from the car park into the store


Coles is a fast-paced, constantly changing business that harnesses your talents and challenges you to perform at your best.

As a team, we’re bold with ideas and operate with pace and passion, always looking for better ways to transform retail and delight customers.


Not only will you receive a competitive salary, you’ll also have access to these great benefits:

  • a 5% discount when shopping at Coles, Kmart, Officeworks and Target
  • learn new skills and develop your existing capabilities - we provide excellent ongoing training and development
  • 12 weeks of paid parental leave for primary care givers and 1 week of paid leave for secondary care givers

About us

Today, Coles is one of Australia’s iconic retailers, providing a range of fresh food, groceries, general merchandise, liquor and fuel to millions of customers every week.

We have a combination of over 2,400 retail outlets across Australia covering Coles supermarkets, Coles Express fuel and convenience sites, Spirit Hotels and liquor stores under Liquorland, Vintage Cellars and First Choice Liquor branding.

While some things have changed over the years, one thing remains the same – our customer first strategy. We have over 112,000 fantastic team members across the country who are focused on making life easier for our customers and making a difference to the communities we serve every day.


At Coles, we aim to ensure our team represents the community we serve, embracing the richness of Australia's diverse population.



Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time