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Sales Support / Customer Service Representative

Bunzl Australasia

Adelaide, South Australia, Australia

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Job Posted: 08/11/2018

Job Category:

Call Centre & Customer Service / Customer Service

Job description:
Hindmarsh
Reference: 4445813

  • Work for a global organisation in a frontline position.
  • Be rewarded and recognised for your hard work.
  • Thrive in a busy, fast-paced and dynamic environment.

ABOUT US

Bunzl Australasia is a leader in the marketing and distribution of a diverse consumable products range across a wide variety of industry sectors. We're a multinational company committed to bringing out the best in our people through ongoing training and development, providing an environment that is safe, pleasant and harmonious, encouraging open and effective communication between all levels and offering employment that is secure and satisfying.

ROLE SNAP SHOT

A new opportunity has become available at Hindmarsh with Bunzl Outsourcing Services as a Sales Support and Customer Service Representative. Reporting to the Sales Manager, the key focus of this role is to facilitate the delivery of efficient, accurate and timely service to all Bunzl customers and/or suppliers face to face and over the phone.

HOW YOU WILL CONTRIBUTE

  • Meet and exceed customer expectations to have orders and enquiries processed in an accurate, prompt and courteous manner.
  • Adequately and promptly inform customers of any delays or changes to the expected delivery or provide a suitable alternate solution.
  • Ensure effective communication exists both within the Customer Service team and other areas of the organisation.
  • Maintain online ordering system.
  • Maintain online order forms.
  • Build and link order forms to QAD via C.I.M.
  • Assistance in the retail store as needed.
  • Data Entry and Data Maintenance.

OUR IDEAL PERSON

  • Previous experience in a similar position desirable.
  • Have a working knowledge of the selling process.
  • Excellent telephone manner and interpersonal skills.
  • Computer literate and familiar with Microsoft Office efficiency packages.
  • Strong numerical and analytical skills.
  • A commitment to Customer Service excellence.
  • Good organisational skills.
  • Self-starter and highly motivated.
  • Ability to work in a team environment.
  • Strong attention-to-detail.

SO WHAT'S IN IT FOR YOU?

A salary commensurate with experience - we know you work to live, and a supportive and friendly environment that continues to grow and provide opportunities. Of course, this isn't the full list... We feel we have a lot to offer the right person!

The office is easily accessible and has free parking which means you don't have to battle the city traffic.

If this sounds like a fit for you, and you have the skills and characteristics we are looking for, then we would like to hear from you.

Please apply through the "apply" option, including your covering letter and resume.

NO AGENCIES PLEASE!


Applications Close: 08 Dec 2018