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Bay Audio Australia

Sales and Operations Manager

Bay Audio Australia

Sydney, New South Wales, Australia

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Job Posted: 15/04/2019

Job Category:

Retail / Area / Regional Manager

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Job description:

Location: National Support Office
Posted on: 15 April 2019

Who We Are!
Bay Audio is one of Australia's leading retail hearing health providers. We deliver outstanding customer service through our growing network of more than 65 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss.

The company is currently experiencing year on year double digit growth with an expansion plan to triple in size in the next 3-7 years. With our expansion, we are moving into new areas and are seeking a Sales and Operations Manager (SOM) that can learn our business, lead retail operations and strategy across our stores, by developing strong, passionate teams who love changing people’s lives. 

Our current SOM team has a varied background of multi-site leadership within the retail sector such as Jewellery, Fashion Big and Small Box retail, which reinforces the transferrable nature of your current multi-site skills.

In this role you will:

  • Cover stores South of the Gold Coast to the Far North Coast of NSW (as our stores grow the role will too)
  • Provide support and guidance throughout your network of stores;
  • Influence performance and achievement of targets through collaborative people management;
  • Provide advice, information and support to the Regional Operations Manager;
  • Achievement of financial performance and maintenance of budgets;
  • Collaboration in the way we continue to expand the Bay Audio brand.

To be successful in this role you have:

  • Previous retail multi-site experience;
  • A proven track record in effective people leadership;
  • Commercial acumen, including reporting and financial knowledge;
  • The ability to contribute to strategic planning while having an operations focus;
  • The ability to juggle tasks to meet shifting deadlines;
  • Leading, inspiring & developing a cohesive, high performing culture & instilling a sense of purpose so your teams embrace & support the organisations values and strategy;
  • Ability to travel on occasion.

What we offer:

  • Full training and induction to help you perform your role and to get the most out of yourself and your team
  • Competitive salary structure
  • Monthly and yearly incentives for exceeding targets
  • Team based, supportive culture
  • The top 20% attend a yearly reward event not to be missed (you will need your passport)
  • An exciting and progressive environment to help you grow as a potential future senior leader at Bay Audio
  • An opportunity to relocate overseas with future expansion

If you are someone that has the experience, thrives on challenges with a strong ability to influence and coach with a sales orientated style, then Bay Audio is the next step for you!

Short listed applicants will be contacted for an initial phone screen followed by a Skype/Facetime interview.