Bay Audio Australia

Assistant Store Manager (Retail Health) - Shellharbour

Bay Audio Australia

Illawarra, New South Wales, Australia

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Job Posted: 13/09/2018

Job Category:

Retail / Assistant Manager / 2IC

Job description:
  • Generous remuneration package starting from $55k TFC (Total Fixed Compensation)
  • Additional earning potential through a monthly & yearly incentive scheme
  • Growing, dynamic industry leader where changing lives is what we do!

Assistant Store Manager (Retail Health) - Shellharbour

Who We Are!
Bay Audio is one of Australia's leading retail hearing health providers. We deliver outstanding customer service through our growing network of more than 65 retail stores across Australia where we are collectively committed to helping our customers discover a better quality of life by providing solutions and advice about hearing loss. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. Being able to hear the people we love, and engage with the people around us is vital to keep us connected!

What We Are Seeking:
We are searching for a highly motivated, self-driven Assistant Store Manager for our Shellharbour store. As an Assistant Store Manager, you support the Store Manager and store team to drive lead generation and a schedule management culture that supports customers with their hearing health to deliver hearing health solutions.

You are:

  • A self-starter with a ‘can-do’ attitude
  • A great communicator (both written and verbal) to support our team and customers
  • A motivator who loves to drive team member performance to exceed store targets and KPIs
  • An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in our free hearing screenings.
  • 7 day flexibility with rotating weekends and late night trade
  • An organised individual with some computer and proven administration skills

What You Will Be Doing:

  • Drive lead generation by engaging with potential customers and performing a free 5 minute hearing health screening
  • Execute the day-to-day operations of the store
  • Building rapport and trust with customers
  • Schedule and follow up appointments for potential customers to have a full diagnostic test by our Clinician
  • Grow your business and achieve KPIs and targets
  • Provide support and follow up for our existing customers
  • Support the store Manager with stock management, administration and organisation with a view to becoming a Store Manager soon (if that’s your goal)!

In Return We Offer:

  • An attractive salary package and an incentive program with monthly & yearly earning capacity
  • Comprehensive training
  • Discounts on hearing health solutions for family and friends
  • Great career opportunities and succession planning
  • The chance to work in a business that genuinely enables you change a customer’s life!

Previous retail/sales or health experience will be highly regarded. Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!

Short listed candidates will be contacted for an initial phone screen followed by a Skype/Facetime interview.

Job Ref:ML000049
Location:NSW - Wollongong, Illawarra & South Coast