People Services Advisor


Melbourne, Victoria, Australia

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Job Posted: 12/07/2018

Job Category:

HR & Recruitment / Industrial / Workforce Relations

Job description:
Reference: 4250564

  • Part Time (0.8) FTE, ongoing opportunity based in Fairfield
  • Make your mark with a reputable NFP organisation going through exciting transformation and growth
  • Attractive salary, L&D and salary packaging benefits available
  • Support and shape a growing People & Culture service

About you:

You're a friendly, empathetic and caring individual who enjoys working in a supportive role. You're calm, collected and resilient in the face of adversity and are looking to carry these qualities with you to the front line, while managing the staff enquiry inbox and phone line with a positive, customer service approach. You have a strong presence and exceptional influencing and negotiating skills which not only makes staff feel "they are being heard and taken care of" but diffuses any challenging situation that might come-up.

You are a highly organised and an experienced HR practitioner who can assess a situation and provide possible solutions to an employee, seek support or escalate appropriately, and keep all the relevant managers/ stakeholders informed.

You are an independent, proactive advisor but are also able to follow direction/s from your manager and can work within a tight-knit team. You relish challenges and new experiences within the discipline of people and culture and are willing to learn and grow in aspects relating to your job, which you might not be very familiar with.

If this describes you, we want to talk to you about your career aspirations!

About this opportunity:

This position will report to Manager, People Operations however works collaboratively with the People and Culture team.

Being the first point of contact for all HR/ (People and Culture, as we call this discipline) related matters, you will play a significant role in delivering a best practice human resource service to all Wellways staff. This role will be responsible to provide impartial and timely advice to all staff looking for information or guidance on workplace entitlements, HR related policies or general workplace advice.

What do you need?

  • Relevant tertiary qualifications in Human Resources Management or equivalent experience.
  • Strong working knowledge of the Fair Work Act (2009) and its subsequent iterations/ employment legislation, etc.
  • Excellent communication skills (both, verbal and written).
  • Persuasive and influential with strong judgement and problem-solving skills.

About Wellways:

We are a value based organisation. We stand for Honesty, Acceptance, Fairness, Commitment, Participation.

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

How to apply:

To apply and to download a copy of the position description please visit our careers website at & enter ref code: 4250564.

For a confidential discussion about the role, please contact: Rebecca Till - Manager, People Operations on 0428 786 917, or Robyn Clark, Director, People and Culture on 0414 601 609.

Applications close 26 July 2018, COB

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people.

All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Applications Close: 26 Jul 2018