Consumer Directed Services (CDS) Coordinator


Sydney, New South Wales, Australia

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Job Posted: 03/07/2018

Job Category:

Local Government & Community / Community Services

Job description:
Reference: 4231658

  • Full time opportunity based in South West Sydney/Western Sydney
  • Join a nationally recognised provider of mental health and disability services
  • Be a part of a values based, progressive organization
  • Access to ongoing support and training/developmental opportunities
  • Attractive salary packaging benefits

About this opportunity

Consumer Directed Services (CDS) refers to services which are led and funded by individual consumers. This includes supports such as the National Disability Insurance Scheme (NDIS), Aged Care and other programs. These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

As the Consumer Directed Services (CDS) Coordinator, you will oversee the day to day high performance and ongoing development of Wellways' consumer directed service offer within the NSW region. Reporting to the Regional Manager, you will be responsible for the recruitment, induction, development and support of the whole CDS team, including Support Workers, Support Coordinators, Customer Service Officers and Business Development Staff. To achieve your objectives, you will work closely and collaboratively with your regional colleagues and a wide range of internal and external stakeholders.

What do you need?

  • Experience and expertise in the delivery of quality of high quality consumer directed services, including at least one of the NDIS, TAC, VWA or Aged Care (or equivalent)
  • Expertise across a diversity of disability types, including mental health issues
  • Experience in co-ordinating, supervising and leading a high performing team
  • Qualifications in a relevant discipline
  • Excellent interpersonal and communication skills (written and verbal)
  • Ability to work with culturally and linguistically diverse communities and individuals
  • Strong business development expertise
  • A current and valid Driver's Licence, with ability to undertake regular travel
  • Satisfactory Police Records Check and Working with Children Check, prior to commencement

About Wellways

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

How to apply

To apply and to download a copy of the position description please visit our Careers page ( For a confidential discussion about the role, please contact Katherine Chatterton, Regional Manager on 0408668443.

Applications close 20 July 2018 COB

Please note: Only shortlisted candidates will be contacted for interview.

Wellways Australia is committed to the safeguarding of children and vulnerable people.

Applications Close: 20 Jul 2018