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Clerical Worker

The Royal Women's Hospital

Melbourne, Victoria, Australia

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Job Posted: 01/04/2017

Job Category:

Administration & Reception / Administration / Assistant

Job description:

Clerical Worker
40 hours per week
 (with monthly ADO)

The Women’s is Australia’s leading independent specialist hospital for women dedicated to improving the health and well being of women and new born babies. The Women’s is a major teaching hospital and an international research centre located within the Parkville precinct.

The purpose of the Reception/Clerk is to provide front of house reception and clerical support to a very busy Medical Imaging department.

We seek a candidate who will:

  • Provide excellent customer service to patients, staff and visiting specialists;
  • Ensure accurate data entry of patient details into the patient management systems;
  • Manage the daily paperwork flow and ensure appointments and bookings are consistent with the Imaging policies for patient access;
  • Answer all incoming calls & queries within the outlined KPIs
  • Ensure the Imaging reception is efficient and effective in its day to day operations

To be successful within this role you will need to have:

  • Clerical/ Reception experience (min. 2 years)
  • Previous experience working in a medical imaging environment is preferable
  • Previous experience with Viewpoint, & iPM Karisma experience (desirable)
  • Computer literacy, a working knowledge of word processing and email
  • Demonstrated customer service experience

For more information about the position, please see the Position Description attached or to apply for this position please select ‘Apply Now’ below.  

**All employment with the Women’s is subject to and conditional upon a satisfactory clearance of Working with Children Check and Police Check.