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Susquehanna Pacific

SIG |Technology Support Specialist

Susquehanna Pacific

Sydney, New South Wales, Australia

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Job Posted: 18/01/2018

Job Category:

IT and Telecommunications / Hardware Engineer / PC Technician

Job description:
At SIG we realise that our technology is the cornerstone to our success.  An opportunity exists for a Technology Support Specialist to join the Infrastructure Services Team in Sydney. This role involves helping to support and manage the various technology components that make up the SIG environment. This will include desktops, phones, networking, Linux and Windows systems that are used for both trading and office functions within the Sydney office and the Asia Pacific region. This role will report directly to the Infrastructure Services Manager in Sydney. The team works very closely with the other technology teams in Sydney and the USA, to provide fast and efficient solutions to business needs. The successful candidate will be hands-on, positive and enthusiastic, with experience in a wide range of technologies.  What you will be doing:- You will be responsible for deployment and support of hardware (for e.g. servers, phones, desktops and monitors).- You will support various applications (for e.g. MS Office, Jira, and various proprietary applications).- You will provide 1st level support for our Infrastructure and desktop support for local staff.- You will assist engineering teams from Sydney and Philadelphia Head Office where needed.