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Team Leader Torquay Visitor Information Centre

Surf Coast Shire Council

Geelong, Surf Coast, Bellarine Peninsula, Victoria, Australia

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Job Posted: 03/10/2017

Job Category:

Call Centre & Customer Service / Supervisor / Team Leader

Job description:

Temporary Full Time Maternity Leave Replacement
Commencing November 2017 for up to 16 months
Tuesday - Saturday
$69,786 (plus 9.5% super) & RDOs

Council’s Economic Development & Tourism Unit is seeking an experienced, enthusiastic professional to lead a team of staff and volunteers in the operation of the Torquay Visitor Centre with a key outcome being to deliver efficient visitor centre operations and influence visitor length of stay and expenditure within the Surf Coast region via high quality visitor services.

Mandatory Requirements:

  • Satisfactory completion of a TAFE accredited/industry based training course or sufficient knowledge and skills gained through on-the-job tourism industry experience (minimum 3 years) commensurate with the requirements of the position.
  • Minimum three years staff and/or volunteer management and training.
  • Experience managing annual operational budgets.
  • Demonstrated high level administration skills including extensive experience in computer packages including Microsoft Office and database programs.
  • Well-developed written skills are necessary in assisting with procedural formulation and producing activity reports.
  • Highly developed communication skills to effectively promote tourism activity to the general public.

Applications addressing the selection criteria are to be sent online or by post to:

Adam Devereux, Human Resources
Surf Coast Shire Council
PO Box 350, Torquay Vic 3228

- by 5pm on Sunday, 22 October 2017.


Surf Coast Shire Council is an equal opportunity and child safe employer and completes police checks for all employees.

To be considered for this position a statement addressing the selection criteria as outlined in the position description must be provided.