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Customer Platform Product Manager


Melbourne, Victoria, Australia

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Job Posted: 22/09/2017

Job Category:

Marketing / Product Management

Job description:

Customer Platform Product Manager

Apply now Job no: 493751
Work type: Full time
Location: Melbourne
Categories: Product Management

Sportsbet is looking for an energetic Platforms Product Manager, to lead product design and development for new and existing products across Sportsbet’s product portfolio. As Platforms Product Manager, you’ll have the power to create and test hypotheses, define new product propositions, work with delivery teams to build engaging products, and manage in-market product to ensure growth and uptake is maintained.

We are looking for someone with a good blend of technical and commercial know-how, and a passion for solving customer problems through great design. You’ll be able to build strong relationships, influence through leadership and be able to communicate with stakeholders at all levels of the business.

That’s a little about what we’re looking for, but first you’ll want to know if you’ll like working with us, we think you will…

About us… is Australia’s premier online betting company. Our purpose is simple…. We Bring Excitement to Life! We’re also here to make this the most exciting place you’ll ever work.
We are crazy dedicated to providing customers with the best value, entertainment, technology and a superior online experience. We’re the fastest growing bookmaker in the country with seriously slick offices in Melbourne, Sydney and Darwin and 700 odd bloody awesome humans in them.
Is this role for me?

As a Platforms Product Manager, you’ll contribute to product strategy and setting the vision for the Sportsbet portfolio along with capturing new product ideas and analysing feasibility to ensure that Sportsbet pursues initiatives that deliver maximum value to the business and to customers.
In addition, you are responsible for delivering exciting and engaging experiences to our customers and helping grow Sportsbet’s product suite.

That means doing stuff like….
• Contributing to the product strategy and roadmap for core digital platforms including desktop, mobile, iOS and Android
• Capturing and validating product ideas
• Exploring and understanding e-commerce functionality (login, payments, transactions, OS capabilities, messaging/notifications)
• Work collaboratively with Delivery Teams and broader Technology to ensure that major platform initiatives are effectively defined and delivered
• Lifecycle management of in-market products ensuring ongoing value creation
• Foster strong working relationships with stakeholder groups across Online, Marketing, Risk & Trading, Operations and Delivery
• Facilitate GTM planning to drive product launch activity
• Project manage smaller initiatives as required

Who are you?
• Excellent interpersonal skills across all levels
• Must have initiative, energy and creativity
• Ability to seek out and build relationships across the wider business
• Strong ability to lead through influence
• Good presentation skills
• Ability to work on multiple projects
• Self-motivated
• A passion for the intersection of consumer behaviour & technology
• Affinity with sports and racing is a plus
• Solid understanding of product development and product lifecycle management practices
• Strong commercial acumen
• Strong verbal and visual presentation skills
• Commercial ability to produce business case and ROI projections for initiatives and to assess actual performance against projections
• Ability to work closely with diverse stakeholders to drive business outcomes and optimise product in market
• Familiarity with Lean Start Up/ Agile software development principles

The specifics….
• You have excellent product management experience. You have demonstrated an ability to effectively lead product ideation, design, scope, delivery and review.
• You will come from a similar role in entertainment, digital and/ or consumer electronics industries
• Highly analytical with a creative problem-solving approach.
• Experience operating in leading cross functional teams incl delivery, marketing, customer acquisitions and retention & finance.

The Perks…
• Ongoing personal development to assist you to develop your career.
• The chance to work for an industry leader that is challenging the status quo
• A rewarding, fast-moving environment filled with innovative people.
• An incredibly driven, national team of people to work alongside.
• Flexible working environment cause’ we get that life doesn’t wait for outside 9-5
• 5 weeks’ annual leave (say whaaat).
• A generous employee bonus program.

We encourage you to apply immediately as we will begin shortlisting within 1-2 weeks of advertising. Heads up – we use ability assessments, video assessments, interviews and a few toys in our Talent Assessment process!

Responsible Gambling
At Sportsbet we are committed to making Sports Betting a fun and entertaining experience while protecting those with potential gambling problems. We offer people tools to help them assess their gambling habits, manage their betting activity, and provide access to problem gambling help services. For more information about how we are aiming to lead the way in responsible gaming visit our website

Advertised: AUS Eastern Standard Time
Applications close:

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