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Key Account Manager

Primary Health Care

Sydney, New South Wales, Australia

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Job Posted: 04/10/2017

Job Category:

Sales / Account Management

Job description:

Key Account Manager

  • Sales Account Management
  • Key Account Manager
  • Sydney
  • Permanent / Full Time


  • Based in St Leonards next to train and transport hub
  • Attractive remuneration package
  • Join a leading Pathology Services provider
Specialist Diagnostic Services Pty Ltd known as "SDS Pathology" is one of Australia's leading private medical laboratory and pathology services.
With world class laboratory facilities and widely recognised specialist pathologists, and nearly 10,000 dedicated scientists, phlebotomists and support staff, each of SDS Pathology's individual practices are recognised as providing high quality, accessible, and affordable diagnostic insights to our referring medical practitioners and their patients.
We are currently seeking an experienced Account Manager to oversee a key commercial contract. This position will be based at our St Leonards office.
Key responsibilities include:
Supporting the pathology liaison teams on the ground supporting the contract
Preparation of monthly, quarterly and annual reports
Preparation of annual risk review
Attending the Quarterly Review Meetings
Liaising with key personnel as required
Ensuring non-compliance matters are addressed in a timely manner
Ensuring the scope of work is being performed according to the service level agreement requirements
Identifying and overseeing implementation of service improvement initiatives relating to the contract
Assist in coordinating continuous professional development programs relating to the contract

Suitable candidates will possess a track record and demonstrated career path of managing large commercial accounts and meeting KPI's

Key Performance Indicators will include but are not limited to:
Contract Gross Margin (benchmark ndash; higher than PCP)
Maximise catchment of all contractor referrals - $gross (benchmark ndash; higher than PCP)
Incident rate ndash; issues raised/total episodes (benchmark ndash; lower than SDS average)
If you feel you have the skills and experience to perform in this role then please click on "Apply for this Job" alternatively, please email your CV to
Any inquiries about the role can be made to Gerry Mabarrack at