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Team Leader

NT - Department of the Attorney-General and Justice

Alice Springs, Northern Territory, Australia

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Job Posted: 03/10/2017

Job Category:

Government / Defence / Prison / Correctional

Job description:

Department of the Attorney-General and

Agency Work Unit Community Corrections


Job Title Team Leader Designation Administrative Officer 6

Job Type Full Time Duration Ongoing commencing 04/12/2017

Salary $83,909 - $93,800 Location Alice Springs

Position Number 31257 RTF 127180 Closing 16/10/2017

Contact Louise Blacker on 08 8951 5631 or

Agency Information

Information for Applications must be limited to a one-page summary sheet and an attached detailed

Applicants resume/cv. For further information for applicants and example applications: click here

Information about If you accept this position, a detailed summary of your merit (including work history, experience,

Selected Applicant’s qualifications, skills, information from referees, etc.) will be provided to other applicants, to ensure

Merit transparency and better understanding of the reasons for the decision. For further information: click here

Special Measures Not applicable to this vacancy.

Apply Online Link

Primary Objective: Lead, facilitate and quality assure the effective practices and standards of the case management of offenders through

the development, management and supervision of a case management team.

Key Duties and Responsibilities:

1. Lead, develop and supervise a case management team. Undertake performance management identifying appropriate training

and development opportunities for team members.

2. Ensure a high standard of offender management is undertaken in compliance with relevant legislation, organisational policies,

procedures and professional standards

3. Provide support & professional advice regarding the management of high risk offenders and respond appropriately to risks arising

from offender management.

4. Contribute to the operational planning and resource allocation for the Region and ensure there is effective planning and allocation

of workloads and resources.

5. Ensure ongoing improvement of service delivery and contribute to the development and implementation of policy, strategy and


6. Engage with, and work collaboratively with key stakeholders including Courts, Government Departments, non-government and

community organisations to optimise offender management with the highest standards of community safety, and improve service


7. May supervise a small offender case load of the more complex and difficult cases.

Selection Criteria


1. Proven ability to lead and supervise a team (within a criminal justice or statutory environment)

2. Demonstrated experience in training, mentoring, coaching and performance management of staff with emphasis on managing

risk through effective time management, prioritisation and coordination skills.

3. Demonstrated experience in the use of judgement, decision making, problem solving and team building to achieve outcomes in

a criminal justice or statutory setting.

4. Highly developed interpersonal skills with the ability to build relationships and work collaboratively and negotiate and manage

conflict with clients and stakeholders.

5. A proven capacity to manage a caseload of complex and difficult cases with a commitment to participative case management.

6. Proven ability to maintain and improve service delivery whilst ensuring compliance with legislation, policies, procedures and

professional standards.

7. Strong written and verbal skills including experience of writing, vetting and assessing reports for a variety of audiences and

providing constructive feedback.

8. A demonstrated understanding of and sensitivity to Aboriginal cultural issues with the ability to interact effectively with people of

diverse cultures.


1. Tertiary qualifications in management, social or behavioural science or criminology.

2. Knowledge of legislation relevant to community corrections and an understanding of trends and issues in community corrections

and its role in the criminal justice system.

Further Information: Ongoing employment is subject to completion of the Certificate IV in Correctional Practice or equivalent within

the first 12 months. The Department of the Attorney-General and Justice (NT Correctional Services) has a Smoke Free Policy. Staff

are not permitted to smoke anywhere on Departmental premises, facilities or in vehicles, nor whilst working off-site. Shortlisted

applicants will be required to complete a Departmental pre- employment questionnaire and the successful applicant/s will be required

to undergo a criminal history check confirmed by fingerprints and name check prior to confirmation of employment. A positive criminal


history will not necessarily exclude an applicant from this position. Effective 1 July 2015 all NT Correctional Services employees may

be subject to random drug and alcohol testing.

Approved: February 2017 Tracy Luke, Director Community Corrections