Park Coordinator

NSW Government

Sydney, New South Wales, Australia

Apply Now

Job Posted: 12/07/2018

Job Category:

Primary Industry / Conservation & Environment

Job description:

Job Title:  Park Coordinator
Job Grade / Classification:  Horticulturist Level 9/10 of Crown Employees (Parks and Gardens - Horticulture and Rangers Staff) Consent Award
Employment Type: Full time; 38 hour week
Duration: Ongoing
Location:  Parramatta


• Are you passionate about delivering quality visitor, asset and facility management, while contributing to developing Australia’s largest urban parkland and working in a world heritage listed cultural landscape?
• Are you confident in balancing the competing demands of delivering quality park management programs with the day to day issues that arise in two busy parklands?
• Are you willing to work weekends (on a rostered basis)?


About the Role
The Park Coordinator role is the public face of the Parklands and responsible for the front-line delivery of operational and visitor focussed service programs. Along with three other Park Coordinators the role coordinates the day-to-day management of park precincts, contractors and visitors and inputs into broader risk management systems.


You will contribute to and oversee maintenance services, asset management programs, event delivery, enforcement of regulations, incident management and associated contracts and visitor management.


The role works within a 20 day Roster with one Rostered Day Off per cycle and you must be prepared to work weekends as part of the Roster. You must also be willing to obtain a Working with Children’s Check. 


Agency overview
The Department of Planning & Environment is the lead NSW Government agency in planning for a growing NSW. The Department is going through an exciting period of organisational and operational change.

The Department’s vision – “Planning for growing NSW: inspiring strong communities, protecting our environment” – provides the benchmark for our partnership and leadership approach to engaging and working collaboratively with key State and Local Government, community and industry stakeholders to deliver better outcomes in the areas of planning, local government and the environment.

The Department’s two related agencies - the Office of Environment & Heritage and the Office of Local Government - support the conservation and protection of the environment and an effective local government sector in NSW. Several other entities associated with the Department include the Environment Protection Authority, statutory trusts responsible for zoos, parks and gardens, independent assessment and planning bodies, and development corporations.

The Western Sydney Parklands Trust was established under the Western Sydney Parklands Act 2006 as a non-budget dependent statutory authority. The role of the Trust is to plan, develop, manage and fund the Parklands in a sustainable and viable manner in partnership with other government landowners, stakeholders and the broader community.


The Parramatta Park Trust is a statutory body established under the Parramatta Park Trust Act 2001 that works to conserve and enhance the cultural heritage of Parramatta Park; to raise awareness of the heritage values of the park; to improve the visitor experience and to manage the parklands estate for leisure, education, recreation and sporting activities.

Essential requirements
• Willingness to obtain a working with children check
• Tertiary qualifications, horticulture, landscape or trade certificate or equivalent qualification in parks, recreation, visitor or asset management, or related discipline
• Demonstrated experience in visitor and customer services in Parks or related environment


Please read the following documents prior to preparing your application:
• Role description
• Application Guide
• Applying for a role in the NSW public Sector


Job Notes
A Recruitment Pool may be established for future temporary and ongoing roles with similar focus capabilities. The Recruitment Pool may be available to hiring managers from DPE and other NSW Public Sector agencies over a 12-month period.


To Apply
Complete all the questions in the online application. Two of the questions will require you to provide specific examples from your experience (4000-character limit per question). These questions are shown below. Do not address these in your cover letter.


Q1. Describe your experience managing maintenance and WHS requirements for park facilities and activities (including amenities, shelters, playgrounds, fences, paths, roads, plant and equipment, operational services, visitors, logistics and events). Include at least one example where your skills or experience were challenged, how you dealt with the challenge and what you learned.


Q2. Describe your experience in working with customers and stakeholders. Provide at least one example where conflict arose and describe how you responded.  What strategies did you employ to ensure the desired outcome was achieved?  What did you learn?


The information provided in your application needs to show how you meet the focus capabilities and other essential requirements of the role. (Refer to the role description for details about the capabilities and the associated behavioural indicators. The role description also lists the essential role requirements.)


Our commitment to diversity:
The Department of Planning and Environment values diversity and inclusion in the workplace. We welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups and those with a disability.


Applications Close: Sunday 29 July 2018 at 11:59pm.


Should you require further information about the role please contact Jacob Messer 0477 321 079 ( Should you require any further information about the recruitment process, please contact Ashlee Chuter (02) 9585 6105.




The role is employed under the Crown Employees (Parks and Gardens - Horticulture and Rangers Staff) Consent Award at Grade 9/10.  It is a full-time role working within a 20 day roster with one rostered day off per roster cycle.   The role works in a four person Park Coordinator team reporting to the Senior Program Officer Visitor and Event Management and works closely with the Senior Program Officer Operations and Assets to deliver asset, landscape and facility maintenance services to the parks.


Each Park Coordinator is responsible for managing all services and operational park management issues within a defined geographical park area.


Applicants must be prepared to:
• work weekends on a periodic cycle as part of the Roster (weekend coverage is by four Park Coordinators) when they will oversee the activities of the contracted Ranger services team and the overall coordination of park operational management including visitor and incident management;
• wear a uniform supplied by the Trust;
• obtain a Working with Children’s Check.


Applicants must hold a minimum NSW Class C Drivers Licence or equivalent.