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Pool Attendant

NSW Government

Sydney, New South Wales, Australia

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Job Posted: 07/12/2017

Job Category:

Sport & Recreation / Aquatic sports

Job description:

Join one of Sydney's and Australia's most versatile and trusted portfolio of Sports Venues as Pool Attendant at the Sydney Olympic Park Aquatic Centre. We are seeking a committed and enthusiastic individual who is versatile and flexible.


An attractive salary package comprising salary of $47,107 per annum, plus employer's contribution to superannuation, leave loading, and 5 weeks annual leave is available.



About the role



The Pool Attendant is responsible for effective safe supervision of all aquatic areas ensuring patron safety and efficient operation of the Aquatic Centre and providing emergency incident response. In addition the Pool Attendant is a front line position which requires the delivery of high level customer service to assist in ensuring patrons comply with the Centre’s conditions of use and entry requirements.


To be successful in the role


You will require


  • Current approved NSW First Aid Qualification
  • Experience in an aquatic environment.
  • A current NSW Working With Children Check
  • Pool Lifeguard Qualifications recognized in NSW
  • Effective interpersonal communication and customer service skills for dealing directly with members of the public.
  • Awareness of WHS requirements and risk, particularly in an aquatic environment.


The position holder must maintain, on an on-going basis, all pre-requisite qualifications.


The successful applicant will need to provide the Sydney Olympic Park Authority with a Working with Children Check number, or make a Working with Children Check application, either on-line or via phone, through the NSW Office of the Children's Guardian. An application fee of $80 applies.

More information on the Working with Children Check is available at

Only Australian citizens and permanent Australian Residents are eligible for appointment.



How to Apply


Answer the two pre-screening questions (listed below) – we are looking for you to demonstrate your competency in the focus capabilities in your answer, so please develop your response with this in mind.

Provide a covering letter and resume (maximum of 5 pages) that details your experience and how you meet the capabilities of the role.

The Applying for a role in the NSW Public Service guide from the Public Service Commission explains the selection and assessment process and may assist you in applying for the role.


Pre-screening questions


Please limit responses to 300 word maximum for each question.


  1. Provide an example of where you provided effective customer service. What were the circumstances? How did you assist/respond? How were the customers expectations met?.
  2. Provide an example of a time when you have had to respond to an emergency/incident in an aquatic environment. What was the emergency? What steps did you take? What was the outcome?

Please click here for a role description


Please click here for a guide explaining the selection and assessment process that may assist you in applying for the role.


Please note interviews for this role will be held in January 2018.



More information about the Sydney Olympic Park Aquatic centre is available at

Enquiries: Mr Colin Kane 0417 411 873

Applications close 20 December 2017.