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Senior Business Analyst

NSW Government

Orange, New South Wales, Australia

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Job Posted: 07/12/2017

Job Category:

Consulting / QA / Process Improvement

Job description:

Senior Business Analyst

Clerk Grade 9/10



About us


The Department of Family and Community Services (FACS) directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.


Our vision is to empower all people to live fulfilling lives and achieve their potential in inclusive communities. We collaborate with government, non-government and community partners to work with children, adults, families and communities to improve lives and realise potential, with a focus on breaking, rather than managing, disadvantage.


About the Opportunity


To identify, analyse and facilitate improvements to business systems, processes and workflows aligned with the overall business and strategic requirements and the Department’s operational plans.


There are three (3) temporary roles in accordance with the Government Sector Employment Act 2013 for a period of up 30 June 2019.


A Recruitment Pool may be created to fill similar roles for both ongoing and temporary opportunities if and as they arise.


What we can offer you


- 4 weeks annual leave per year of service

- Generous salary packaging options and other fringe benefits

- Flexible work practices

- Opportunities for learning and development and Internal career progression


How to apply


To apply candidates must submit a covering letter (2 pages maximum) which includes a response to the two (2) targeted questions below plus an up-to-date resume which clearly details their skills and experience as relevant to this role.


1.Please describe a time when you identified an emerging issue and suggested potential improvements to business processes in consultation with external and internal stakeholders in an environment of ongoing change. What was the outcome?


2.Give an example of how you have had to negotiate or influence a decision to deliver on an outcome within a specified timeframe with limited resources. What was the greatest challenge you faced in achieving this?


Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013, therefore you may be contacted to participate. You will also be asked to complete a Health Declaration Form in later stages of the assessment process.


Find out more


Click here to view the role description.


For more information on how to apply for a role in the NSW Public Sector please click here.


Please submit your application online including the information outlined above.


If you experience technical difficulties when submitting your application, please contact ‘I Work for NSW’ on P: 1800 562 679.


Closing date: Friday 22nd December at 11:59 pm


Please note, it is anticipated interviews will be called mid-late January 2018 for this role


For enquiries: please contact Sharon Cannard on P: 0475 836 839 E: Sharon


Our Commitment to Diversity and Inclusion


FACS is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.


FACS encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.


If you need an adjustment in the recruitment process, please call or email the contact person listed below, and also advise us of your preferred method of communication.


If you’re looking for general information about our reasonable adjustment process, you can email or phone (02) 8879 9115.


Thank you for your interest in our role.