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Customer and Events Assistant

NSW Government

Sydney, New South Wales, Australia

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Job Posted: 28/09/2017

Job Category:

Media, Adv., Arts & Entertainment / Event Management & Support

Job description:
  • We are looking to establish a Customer and Events Assistant talent pool which will be valid for up to 12 months for casual opportunities.
  • The role is based at the Sydney International Shooting Centre
  • Salary $30.07 per hour

 

Working with us
 
The Office of Sport works with key sector partners to promote and deliver a vibrant and valued sport and active recreation sector that enhances the lives of the people of NSW.
 
The Office is responsible for planning, managing and delivering high quality venues, facilities, sport and active recreation development programs, high-performance sport, sports integrity and safety. It is also the driver for NSW sport policy and strategy, the formation and dissemination of insights and information, and the promotion of partnerships.
 
A bit about you
 
* You enjoy getting to know regular customers and building a rapport.
* You have strong communication and interpersonal skills.
* You have some retail or cash handling experience.
* You are able to work autonomously with little supervision and are comfortable with making decisions.
* You are comfortable working on events with large customer bases.
* You are aware of safety requirements and can deal with incidents and emergency situations.
 
How to apply
 
To apply for this role you need to submit an application via http://iworkfor.nsw.gov.au/, Job Reference No. 00005M18.  
 
When applying you need to:
 
*Answer the two pre-screening questions (see below) which should demonstrate your competency in the focus capabilities (maximum of 2 pages).
* Provide cover letter that details how you meet the capabilities of the role (maximum 1 page)
* Provide a resume that details your previous experience (maximum of 4 pages)
 
Further information about “Applying for a role in the NSW Public Service” is available on I work for NSW.
 
 
Pre-screening questions
 
1. Describe a time where you had to deal with a difficult customer. What actions did you take to develop an appropriate solution to meet the needs of your customer?
 
2. Describe a time where your supervisor identified an error that you made. How did you take the feedback and how did you respond?
 
Notes
 
* It is an essential requirement to buy and sell ammunition. Please read the NSW Eligibility requirements, see the link on the role description.
* For further information about the role please contact Julie-Anne Connor on (02) 8782 0103 or view the role description.
* The successful applicant will be subject to a National Criminal Records Check.
* No offer of employment will be made until all relevant clearances are finalised.
 
Applications Close: 11.59pm, Sunday 12 November 2017
 
The Office of Sport is committed to building a workplace culture that values diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islanders, people with a disability, women, LGBTI, and people from culturally and linguistically diverse backgrounds. If you have any accessibility requirements, please liaise with the contact officer.  We provide reasonable adjustments for people with a disability during the recruitment process and on employment.