Systems & Quality Assurance Manager

Metro Trains

Melbourne, Victoria, Australia

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Job Posted: 10/07/2018

Job Category:

Consulting / OH & S

Job description:
  • Australian large employer of the year, 2016
  • Exciting pipeline of work
  • Excellent career opportunities

Metro is a multi-award winning organisation and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service.

Position purpose:


Reporting to the Head of Infrastructure Safety, the System & Quality Assurance Manager will support a 24 hour - 7 day a week business and will be responsible for providing professional advice in the areas of Occupational Health & Safety, Investigations, Audits and Inspections, ensuring compliance with relevant legislation and provide coaching and mentoring to employees in their obligations and responsibilities under relevant legislation and Metro policies.


Key responsibilities:


  • Assist in development of Metro Infrastructure Quality Assurance and WHS procedures as required ensuring compliance with the MTM safety management system and legislative requirements
  • Attend incident sites as required to assist Infrastructure Business Unit Managers to monitor health and safety of all persons on the site prepare investigations and ensure all notification requirements are met
  • Facilitate/Lead investigations as per the MTM Investigation and reporting processes. Ensure all investigations are completed in a timely manner, actions monitored until closed out
  • Review investigations to ensure consistency and accuracy relating to process and outcomes are achieved
  • Conduct workplace audits and inspections to ensure observance of safety requirements and provide feedback and associated recommendations to the relevant responsible manager on any unsafe work practices, conditions, procedures or operations
  • Initiate actions to prevent the occurrence of incidents and non-conformances related to Rail Safety, Safety, Risk and Environmental incidents or process deficiencies
  • Conduct Internal Audits and Workplace Inspections
  • Facilitate Risk Management reviews
  • Facilitate closure of Non-conformance Actions
  • Regular Reporting including Incident Statistics
  • Other duties as required


Education, experience and skills required:




  • Working towards a tertiary Safety related qualification – Cert IV in OHS minimum
  • Demonstrated experience in ISO 9001, AS/NZS 4801, ISO 14001
  • Internal Auditor Qualification
  • Lead Investigator (ICAM Preferred)
  • Demonstrated experience of implementing safety management systems and continual improvement
  • Minimum 2 years’ experience in conducting and Leading Internal Audits
  • Minimum 2 years’ experience in conducting Workplace Inspections
  • Minimum 2 years’ experience in rail operations, construction, aviation or manufacturing involving high risk environments and proven ability to conduct audits and investigations in large, complex environments
  • Knowledge of Personnel Policy and Practices and the Code of Behaviour including zero blood level legislation
  • Advanced Excel spreadsheet skills
  • Demonstrated experience in Risk Management


If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!


Please submit your application by 5:00pm, Sunday 22nd of July 2018.


Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please note only applications with the right to live and work in Australia will be considered for this position.