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Isentia

Account Executive

Isentia

Sydney, New South Wales, Australia

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Job Posted: 08/02/2018

Job Category:

Sales / Account Management

Job description:

We’re client obsessed, one team and enterprising

We’re media hounds, news junkies and analyst buffs
We’re creating real media intelligence


We’re now hiring for an Account Executive to be based in our Sydney office working as part of our Client Success team within the Corporate portfolio. This portfolio includes a diverse range of clients from within the top finance, insurance, technology, aviation and industry companies. 


What can you expect in this role?


You will be responsible for the end-to-end servicing of clients’ media requirements across all formats, including alerting clients to media items as it happens and dealing heavily in crisis management.  You will work with the entire Client Success team to understand each client’s needs, maintain regular contact and providing solutions to assist them with their communications requirements.  
 
As a successful Account Executive you will take ownership of the relationship, identify upsell opportunities, update client requirements, provide support for our range of products and provide the highest level of service for our clients.

Working at Isentia is an ideal environment to foster relationships with Corporate Communication teams and Public Relations firms. We believe that what we do is an integral part of our client’s day-to-day operations - the industry we're in is unique. 


Requirements

Who are you?

  • You are extremely media savvy and have a genuine interest in news and current affairs with the ability to identify what issues are important to our clients
  • You think on your feet, prioritise and can multi task in high pressure situations
  • You are an excellent team player who enjoys a fast-paced environment
  • You are a problem solver who will be able to identify potential issues for clients You're a passionate communicator, with an excellent phone manner and a call first mentality


Who are we?

Isentia is the Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Isentia blends market-leading monitoring experience with analytics to help our clients uncover the whole picture – and act on it. 

Being a part of the Isentia team will provide you with constructive feedback to foster your career in corporate communications and have many opportunities to work with fun and talented people.  We also have an open and inclusive culture where we embrace opportunities to do better and we celebrate achievements wildly. 
 
We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research and strategy departments. The position comes with a competitive salary, excellent benefits and a fun and dynamic work culture.


If you have a passion for the fast paced and changing world of media, please apply now.


Check us out:
The Isentia story
Twitter: @isentia
LinkedIn: Isentia
If media matters to you, our Isentia blog is a must read.