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Parts Interpeter

Insurance Australia Group (IAG)

Sydney, New South Wales, Australia

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Job Posted: 08/12/2017

Job Category:

Automotive / Automotive Trades

Job description:
  • Job Type: Full Time
  • Category: Claims
  • Location: NSW Sydney All
  • Date Advertised: 02-JAN-18
  • Job Reference: IAG/1311829
  • Job Title: Parts Interpeter
  • Business Unit:
  • Division:
  • Summary:

The Role

Starting on the 29th of January we will have full time positions available for Parts Interpeters to join our team in our Sydney based office. This team spans across all of Australia to support the function of our Motor Assessing teams, these roles are based in Sydney although you will work with teams on a national basis. As a Parts Interpreter you will be responsible for performing reviews and audits for all automotive parts. You will be responsible for the correct identification of replacement parts/components required through the repair process ensuring all IAG guidelines and Operating Principles have been adhered to.

Key Responsibilities

  • Complete detailed reviews & audits on assessments conducted by IAG assessors for correct estimated and invoiced parts numbers/costs ensuring correct fitment by vehicle make and model
  • Deliver outcomes of completed reviews & audits to the Team Leader – Motor Assessing or Motor Assessor within expected timeframes including actions taken for correction
  • Develop and maintain a strong relationship with a group of suppliers as appointed
  • Manage worklists within Service Levels Agreements to effectively control risk

Skills & Experience

  • Experience in automotive spare parts interpreting and sourcing
  • Demonstrated experience in automotive stakeholder engagement through different communication media
  • TAFE Automotive Parts Interpreting certificate – Cert 3 or years of recognition as a Parts Interpreter in the Automotive industry

About Us

At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:

  • #Proud to be me – we value difference, not sameness
  • #Together – harnessing our collective wisdom enables us to be our best for our customers & each other
  • #No boxes – it''s not about labels, boxes or categories. It''s about building a diverse and inclusive mindset into everything we do

IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region''s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance.

Let''s Talk

Start your career journey with us and click ‘Apply''!

In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.

We encourage Aboriginal and Torres Strait Islanders to apply for this position.