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Hitachi Construction Machinery

Warranty Administrator - 6 Month FTC - Revesby

Hitachi Construction Machinery

Sydney, New South Wales, Australia

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Job Posted: 09/11/2017

Job Category:

Automotive / Automotive Trades

Job description:

Warranty Administrator - 6 Month FTC - Revesby

Revesby, New South Wales, Australia

Type:Contract

Category: Administration & Office Support - Warranty Administration

Reference ID:MP000606

Date Posted:09/11/2017


  • Great Team Environment
  • 6 Month Fixed Term Contract
  • Well-established, reputable company with strong future ahead

Hitachi Construction Machinery Australia (HCA) (www.hcma.com.au) is a global brand providing a variety of machinery for the construction and mining industries.

HCA’s Revesby branch currently has an opportunity for a Warranty Administrator, responsible for the efficient and timely processing of Equipment and Parts warranty claim on a 6 month Fixed Term Contract

Reporting to the Service Manager your responsibilities will include: 

  • Maximising warranty recoveries from the manufacturer
  • Raising and completion of warranty claims
  • Managing sub-contractor relationships
  • Checking claim payment from manufacturers
  • Maintaining service information files
  • Maintaining files for machine history

To be considered for this role, you will need to have a demonstrated customer service background, with exposure to Earthmoving or similar machinery.

Further to this you will need:

  • Demonstrated ability to manage and control work flows
  • High level of self-motivation
  • Ability to work without direct supervision
  • Excellent communication and interpersonal skills
  • An ability to work within set timeframes
  • Advanced computer skills with Microsoft based applications