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Customer Service Officer - Dubbo | Part-time

HCF

Dubbo, New South Wales, Australia

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Job Posted: 29/09/2017

Job Category:

Insurance & Superannuation / Customer Service / Call Centre

Job description:
  • Part-time hours 22.5 per week
  • 9.00-1.30 or 12.30-5.00 rotating roster

We are seeking a professionally presented, positive and engaging Customer Service Officer (CSO) to join our branch sales team. Are you looking for job satisfaction in a business with an amazing culture? Would you love an opportunity to apply your excellent sales and influencing skills?

You are a year into this role, and you look back on your decision to leave your current job and remember thinking; "they said I would feel an extraordinary sense of satisfaction in a job where I can master my craft…", and they were right!

We invite you to think about acting on this exciting opportunity. We want to employ sales professionals who excel working in an environment that is truly customer focused. Our culture rewards drive, individual success and teamwork. We are sure there have been times in your current role when you thought, "I want a job that is more meaningful and provides a sense of purpose. I want to feel that I am contributing somehow".

The role involves working in an environment where you will provide both face to face and telephone sales and service to both new and existing customers, as well as fielding phone calls. You will strive to achieve sales goals across a range of health and other insurance products, ensuring our customers make purchasing decisions based on their buying style and needs.

Successful applicants will undergo a paid induction and training period with other new team members and work Monday through to Friday.

About HCF

HCF is Australia's largest not for profit private health insurer. With over 80 years of heritage in Australia, we remain faithful to our not for profit charter and continue to deliver more benefits to our members. With the adoption of our 2020 Strategy, our vision is to make health care understandable, affordable, high quality and customer centric.

Do you

  • Have aspirational drive and demonstrated experience in exceeding sales targets and growing new business?
  • Enjoy a team environment and have a desire to make a difference for others?
  • Have the ability to articulate yourself, listen and communicate ideas to others?
  • Have the ability to learn and adapt to different situations and computer systems?
  • Have the ability to problem solve and encourage people to make informed decisions?
  • Take pride in your professional brand and the way you present yourself?

What's in it for you?


We believe in the importance of developing and supporting people to be their best. You'll be paid a competitive salary and have an opportunity to earn additional performance incentives. If this sounds like you (even if you thought you were happy in your current role) we invite you to submit your application by clicking the link below. Two weeks full time training in Sydney plus flexibility for full time hours from time to time

Candidates may be required to undertake a comprehensive sales assessment.