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Process, Streamline and Improvement Engineer

Deloitte Australia

Sydney, New South Wales, Australia

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Job Posted: 22/12/2017

Job Category:

Consulting / QA / Process Improvement

Job description:
Develop and codify the end to end processes to support the finance function and compliance services delivery in Deloitte Private’s Business Services team.

About the Opportunity
Bring together people, process, training and technology to scale the delivery model of the finance function and compliance services to our chosen market segments in a streamlined and efficient operating model:
• Design, develop streamline processes to enable delivery at scale
• Integrate processes to enable delivery by technology including automation
• Provide an optimised practitioner experience

This is where you come in!

Develop standardised tools, templates and processes for accounts engagement management and delivery. Enable our Partner and teams to serve at scale promoting a great client experience through our Private Connect platform.

You will work with the Centre of Excellence Partner Lead to review the current end to end processes, to define and design the future state delivery requirements and processes associated with it.

Your responsibilities;
• Strong problem solving skills will enable you to deliver improvements and change in complex environments with multiple stakeholders
• Utilising Lean Six Sigma to develop and execute cross-functional, customer service focused, process improvements.
• Experience influencing across a variety of stakeholders to develop a culture for continuous business improvement.
• Creating and curating a pipeline of Process Improvement ideas through to successful implementation and operationalisation
• Reengineering or transforming existing process
• A thorough understanding of working in an environment with complex and changing compliance/legislative requirements.
• Confident communication skills to provide expert advice to be able to guide and influence the success of the business improvement projects and the adoption of Process Improvement across the business

About You
Solid experience working within and project and or process re-engineering environment. Strong customer-centric approach to business. Completion of tertiary qualifications will be highly regarded as will being Black Belt Six Sigma.

Next Steps
Sound exactly like the sort of job for you? Apply now!

Requisition code: AUEXP144446