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Cafe Manager | Sydney CBD

Compass Group

Sydney, New South Wales, Australia

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Job Posted: 22/09/2017

Job Category:

Food, Hospitality, Travel & Tourism / Management and Supervisory

Job description:

From executive dining and contemporary restaurants through to stylish coffee shops, delis and onsite retail outlets -Eurest is the market leader in providing high quality food and service solutions to business and industry clients throughout Australia. Working for Eurest will allow you the opportunity to work with GREAT people like yourself.

The Position

We are currently searching for an experienced and passionate Retail Cafe Manager to lead our team based inside a leading department store in the city CBD. You’ll be responsible for executing the daily activities of a busy retail site, including operational, financial, administrative and people management responsibilities.

Reporting to an Area Manager, you will lead your team through effective coaching, development and performance management to ensure ongoing business enhancement that maximises the customer experience, drives sales and delivers outstanding customer service.

Key Duties

  • Oversee the day-to-day operation of services in a busy retail environment
  • Contribute to the development and implementation of strategic plans to achieve ongoing improvements
  • Manage HR related functions - recruitment, staff induction, employee relations, performance management, training & development.
  • Develop and exercise relevant legislative knowledge required for business compliance
  • Maintain excellence in food and service standards and to ensure a high level of customer satisfaction

The Person

  • You’ll bring industry hospitality experience with a retail café focus
  • You’ll have an ability to lead, motivate and mentor a team
  • You’ll empower others
  • You’ll know how to work within a budget
  • You’ll be committed to driving revenue growth
  • You’ll have excellent time management and organisational skills

As a Manager with Eurest, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. As an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Eurest is for you. Working together, we will continue to experience success as the industry's best.

Please note: We will be proactively progressing applications prior to the advertised closing date.