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Senior Receptionist, Sydney

Clayton Utz

Sydney, New South Wales, Australia

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Job Posted: 28/09/2017

Job Category:

Administration & Reception / Receptionist

Job description:
 
Clayton Utz
Clayton Utz is Australia's leading commercial and pro bono law firm, with 187 partners and over 1,300 employees across six offices. We have a reputation for standing out - and for being outstanding - with confident, innovative and incisive legal advice, and an unshakeable sense of what's possible for our clients and our people.
 
The Operations and Reception team
The Operations team provides a range of national support services to the firm including premises and facilities management, office services, secretarial support, word processing services, catering, purchasing and supply, records management and travel. Our Sydney Reception team is made up of four employees, two on reception and two on switchboard.
 
The role
The Operations team are currently seeking a Full-time Senior Receptionist for our Sydney Office. The Senior Reception role is the face of our firm and is therefore critical to our internal and external client service delivery.
 
Our Senior Receptionist will ensure that all visitors, callers and Clayton Utz Partners and employees are greeted and attended to in a responsive, friendly and professional manner with a focus on service excellence.
 
Key responsibilities
This varied, busy and exciting role will see you:
  • Warmly, politely and professionally greeting all Clayton Utz visitors, ensuring they feel welcomed and looked after
  • Answering internal and external phone calls in the same manner and ensuring their call is directed to the most appropriate person.
  • Administering bookings for internal services including rooms, catering and facilities equipment.
  • Providing backup support for other roles within the team as required, including support as required for the central switchboard.
  • Undertake administrative tasks as required, e.g. updating databases.
  • Provide guidance and supervision for a small team
 
Skills & Experience
To be successful in this role, you will be a seasoned mature receptionist with solid experience in a similar role within a corporate or "high end" hospitality environment.
In addition, you will:
  • Possess a friendly, positive, proactive approach to your work
  • Enjoy working with people and pride yourself in your customer service skills
  • Have impeccable grooming and an impressible telephone manner
  • Be experienced with a computer booking system (we use CABS; Computer Aided Booking System)
  • Have highly developed organisational skills, a strong attention to detail, and the ability to effectively communicate with others.
 
Why Clayton Utz?
As a leading law firm with global connections, Clayton Utz offers exciting opportunities.
 
In our shared services team, you will have the opportunity to contribute to major strategic initiatives and projects, and make a real impact on the business, while working with some of the top practitioners in various fields.
 
We value the unique skills, insights and experience you will bring, and offer in return an open, friendly and supportive environment - one where you will feel emboldened to build an exceptional career and excel in your chosen profession.
 
How to apply?
To submit your interest in this role, please click the 'Apply' button or contact Mona Rangar by email at mrangar@claytonutz.com for more information. Alternatively, if you feel this role is not for you but would like to register your interest in future roles at Clayton Utz please visit our careers website at www.claytonutz.com/careers  and click on 'Submit your profile'.
 
For more information on Clayton Utz, please visit www.claytonutz.com or follow us on LinkedIn.