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Customer Service Officers | Dromana and Rosebud Community Bank® Branches

Bendigo Bank

Gippsland, Phillip Island, Inverloch, Victoria, Australia

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Job Posted: 11/07/2018

Job Category:

Banking & Financial Services / Banking – Retail / Branch

Job description:

Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Dromana and Rosebud and these Community Bank® Branches are making a vital contribution to the community.

About the role and location

Dromana and Rosebud are located south of Melbourne on the Mornington Peninsula. As a Customer Service Officer, you will be the face of the branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have 2 part time permanent positions avaialable at our Dromana and Rosebud Community Bank® Branches. The roster is 50 hours per fortnight working 10am to 3pm each day.

Saturday mornings will be required on a rotating roster basis.

About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential

What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • An attractive staff benefits package

Please note due to the high volume of applications, the position may be closed early.