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Customer Service Officer | Milton & Districts Community Bank® Branch | NSW

Bendigo Bank

Wollongong, New South Wales, Australia

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Job Posted: 05/10/2017

Job Category:

Banking & Financial Services / Banking – Retail / Branch

Job description:

Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Milton, NSW and Milton & Districts Community Bank® Branch is making a vital contribution to the community.

About the team and role

Milton is a town in the South Coast region of NSW, within the City of Shoalhaven. As a Customer Service Officer, you will be the face of Milton & Districts Community Bank® Branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have a Permanent Part Time position available at our Milton & Districts Community Bank® Branch. The roster is 71 hours per fortnight.

Saturday mornings are required on a rotating roster basis.

At times additional hours or days may be required.

About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • An eagerness to understand and share with others what makes our bank different
  • Experience in the banking and finance industry - a plus but certainly not essential

What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • An attractive staff benefits package

Please note due to the high volume of applications, the position may be closed early.

You are encouraged to notify your manager of your intention to apply, before submitting your application.