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Customer Relationship Manager - Albany Community Bank® Branch, WA

Bendigo Bank

Albany, Western Australia, Australia

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Job Posted: 05/10/2017

Job Category:

Banking & Financial Services / Banking – Retail / Branch

Job description:

Take the next step in your lending career

  • Permanent Lending opportunity
  • Full time role located at our Albany Community Bank® Branch

About the Team and Role:

We are looking for a motivated person who will be responsible for the success of our customers by focussing on developing rapport, proactively building relationships and meeting their needs via the provision of relevant products and services.

You will work in conjunction with the Branch Manager to support the team to meet individual and group targets, specifically around sales and referring new business. You will be required to assist in the development of branch staff's product knowledge to help customers achieve their financial goals. Your work will play an important role in the life of the local community.

The role is permanent full-time Monday to Friday. Located at our Albany Community Bank® Branch.

About You:

  • Consumer and customer lending experience is essential
  • Ensure the efficient and accurate processing of any loan applications
  • Have proven sales success and customer acquisition skills
  • Thrive on the challenge of driving business growth; not through gimmickry, but by connecting to a customer's needs and devising practical lending solutions
  • Are rewarded by developing relationships and getting involved with the communities you service
  • Have a demonstrated history of meeting and exceeding targets
  • Display the people skills to succeed in a leadership and mentoring role
  • Experience in banking and finance industry is a plus but not essential
  • FSRA accreditation Tier 2, delegated lending authority (DLA) will be advantageous

What we offer:

We will provide extensive training and coaching to ensure your ongoing success in the role as well as provide opportunities to expand your career progression within our business. As a staff member of the Bendigo Bank you will enjoy a range of staff benefits - discounts on a wide range of bank products and services, share offers, flexible work options, and excellent learning and development programs.

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.

If you would like to discuss this opportunity contact Jason Krein, Branch Manager on 08 9842 1911 or

Applications Close: Wednesday 18 October 2017.