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Bay Audio Australia

Multi-Site Customer Screening Officer (Retail Health) ACT

Bay Audio Australia

Canberra, Australia Capital Territory, Australia

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Job Posted: 04/07/2018

Job Category:

Retail / Sales / Customer Service / Cashier

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Job description:
  • Work out of the Woden, Belconnen & Queanbeyan stores
  • Career orientated position for long term
  • Generous remuneration and bonuses

Customer Screening Officer (Retail Health) - WODEN, BELCONNEN & QUEANBEYAN

The Company:
Bay Audio is one of Australia's leading hearing health companies with a passion for delivering excellence in customer service. At Bay Audio you will have the opportunity to change lives by promoting awareness of our hearing health services to the local community.

The Successful Candidate:
We are searching for an enthusiastic and highly motivated customer screening officer to work out of the Woden, Belconnen and Queanbeyan stores on a full-time employment basis. You will thrive working in a fast paced, diverse and exciting environment. We are looking for someone who:

  • Is a self-starter with a ‘can-do’ attitude
  • Possess excellent communication skills
  • Has a vibrant and bright personality
  • Enjoys a different challenge every day
  • Can actively engage with members of the public and encourage them to take a hearing test
  • Has flexible working hours – 7 day flexibility is desirable

In return we offer:

  • An attractive salary package
  • Full training provided
  • Discounts on devices for family and friends
  • Career progression

The Duties:
You will be required to:

  • Actively encourage customers in the shopping centre to check their hearing and use the Touch Screen Test
  • Schedule appointments for potential customers to meet our Clinician
  • Provide support to the customer, Clinician and Store Manager
  • Build rapport with new and current customers
  • Ad hoc duties as directed by the Store Manager

Previous retail/sales or health experience will be highly regarded. Mature adults are encouraged to apply. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!

Short listed candidates will be contacted for an initial phone screen followed by a Skype/Facetime interview.


Job Ref:DH000098
Location:ACT & Canberra
Submitted:04-07-2018