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Bay Audio Australia

Customer Service Officer - Multi Site (Hearing Industry) - Nth Brisbane Area

Bay Audio Australia

Brisbane, Queensland, Australia

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Job Posted: 02/03/2018

Job Category:

Retail / Sales / Customer Service / Cashier

Job description:
  • Full time and long term role
  • Outstanding opportunity to grow
  • Full training provided for an exciting role

Customer Service Officer Full Time - Multi-Site (Stores operating between Strathpine to Sunshine Coast)

At Bay Audio we specialise in hearing solutions giving back the quality of life to those who may be suffering with hearing difficulties, it’s a great place to work and you could be part of our growing organisation working out of the various stores north of Brisbane. With your vibrant personality, strong sales ability, and eagerness to please, you are the face of our business promoting awareness of our services to the local community.

Due to our continual growth & internal movements we currently have excellent opportunities for full time Customer Service Office Multi Site role. This position is suited for a career minded person to potentially operate as one of our future Store Managers. You will be part of our growing organisation with your strong sales ability, excellence in customer service, care factor and above all the right attitude to learn.

Previous experience in the pop-up stores, spruiking, lead-generation, cold calling or hearing industries would be advantageous .

Something about the position:

  • Selling the Bay Audio brand to customers passing our stores (Lead generation)
  • Actively encouraging customers in the shopping complex to use our Touch Screens
  • Following up appointments for potential customers to meet our Audiologist
  • Provide ongoing support to existing customers
  • Communicate with the National Support Office, Sales & Operation Manager and the store team
  • Daily running of the store from open to close

Something about you:

  • Experiences with face-to-face cold selling
  • Self-starter with a ‘can do’ attitude
  • Driven to succeed and achieve store KPIs
  • A happy, bright, and outgoing personality
  • Flexible in your working hours (including Thursday evening) and locations

For you:

  • Full training provided
  • Generous remuneration
  • Bonuses structure and incentives
  • Opportunities to grow you career
  • Long term employment (and potentially interstate should you move)
  • Discounts on devices for family and friends.

Please include a brief Cover Letter showing why this role may interest you and full Resume. Only those genuinely interested in a long term position should apply. Mature adults are encouraged to apply.

Those shortlisted for consideration will be contacted for an initial phone/faceime or Skype screening.


Job Ref:TL000084
Location:QLD - Brisbane Northern Suburbs