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Bay Audio Australia

Customer Service Officer (Hearing Industry) ACT

Bay Audio Australia

Canberra, Australia Capital Territory, Australia

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Job Posted: 23/02/2018

Job Category:

Retail / Sales / Customer Service / Cashier

Job description:
  • Work out of our Woden, Belconnen & Queanbeyan stores
  • Career orientated position for long term
  • 7 day flexibility is desirable

Multi-Site Customer Service Officer (Stores operating in the ACT) - Hearing Industry

The Company:

Bay Audio is one of Australia's leading hearing health companies with a passion for delivering excellence in customer service. At Bay Audio you will have the opportunity to change lives the ‘Bay-Way’ by helping improve the quality of those who have hearing difficulties.

Launched in 2007, Bay Audio has already grown to 65 permanent stores and more than 20 visiting sites throughout the eastern seaboard of Australia. Each of our stores are equipped with state-of-the-art 'Touch Screens' allowing all patrons the opportunity to carry out a 5 minute self-check hearing test, saving them time and money.

You will be part of a growing team, with a strong focus on our product innovation and excellence in customer care.

Something about the position:

  • Actively encouraging customers in the shopping complex to use our Touch Screens
  • Assisting customers to use the touch screens
  • Selling our company brand to customers
  • Provides a unique experience for new and existing customers
  • Organising customer appointments for our Audiologist
  • Administrative skills are required and ad hoc duties as directed by the Store Manager

Something about you:

  • Previous experience in sales with a desire to succeed
  • Driven to achieve store KPIs
  • Able to connect with customers emotionally
  • Flexible in your working hours (including Thursday evening & weekends)
  • Willing to travel to various locations
  • Good administration skills (outlook, management programs)
  • Friendly, approachable and outgoing personality is a must

For you:

  • Full training provided
  • Generous remuneration
  • Bonuses structure and incentives
  • Opportunities to grow you career
  • Long term employment (and potentially interstate should you move)
  • Discounts on devices for family and friends

If you want more people to 'Live Life at Full Volume' and believe you can make a difference, apply now!

Job Ref:DH000053
Location:ACT & Canberra