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Bay Audio Australia

Mobile Customer Service Officer/Sales Rep

Bay Audio Australia

Melbourne, Victoria, Australia

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Job Posted: 07/12/2017

Job Category:

Sales / Sales Rep / Consultant / Exec

Job description:
  • Work out of various locations
  • Attractive salary package
  • Strong sales & customer service skills


Bay Audio is one of Australia's leading hearing health companies with a passion for delivering excellence in customer service. At Bay Audio you will have the opportunity to change lives the Bay way by improving the quality of our customers hearing.

You will be part of a growing team, with a focus on product innovation and excellence in customer care.

Operating out of the MELBOURNE AREA you will be part of our growing team with a key focus on lead generation for our stores by visiting different sites and areas and driving the mobile sales service we utilise. People who love sales and may have an interest in health and/or worked in pharmacies or similar health environments, excel in this role!

As a Mobile Customer Service Representative you will be the face of Bay Audio. You have the opportunity to work in various locations to actively promote our services among the local community. You will seek areas of opportunity where potential customers can use our Mobile iPad Touchscreens and book them to meet our Audiologist (if suitable).

A Little More About the Role:

  • You actively seek leads to set up the Mobile Touch Screen pop-up stores (pharmacies, Clubs, gatherings, events)
  • At pop-ups and events you encourage the public to try the iPad Touch Screen checks (It takes 5 mins and is easy)
  • You book appointments for potential customers to meet our Audiologist at the retail stores
  • You provide support to the customer, Audiologist and store representatives
  • You are passionate about turning leads into sales
  • You foster rapport with Facility Managers of buildings and shows

About You:

You have great customer service and retail sales skills and love dealing with customers face to face. You are friendly, outgoing, and approachable and can also show empathy where necessary. When you have a customer that is identified with a hearing loss and we help them, their lives are changed for the better and to be a part of that is extremely rewarding.

Bay Audio is a GREAT PLACE to work, we have an awesome team of motivated people who work collectively to change the lives of the customers we support every day! For this role you can also expect:

  • Full training and support from colleagues doing a similar role
  • Generous remuneration with vehicle allowance included and bonus profit share options for sales achievement (full time role)
  • Discounts on devices for family and friends
  • Excellent working conditions and salary packaging option for a vehicle

Thank you for your application. Due to the volume of interest, we will only contact individuals whose skills closely match the requirements of the role

If you want make real difference in someone’s life... Stop dreaming and make it a reality. Apply now!

Previous experience with face-to face cold calling, spruiking, retails sales will be highly regarded. Mature adults are encouraged to apply.

Job Ref:DH000032
Location:VIC - Eastern Suburbs