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Customer Service Officer - Mandurah

BOQ - Bank of Queensland

Sydney, New South Wales, Australia

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Job Posted: 04/10/2017

Job Category:

Banking & Financial Services / Banking – Retail / Branch

Job description:
  • Join ASX 100 Finance Leader – Australia’s Most Loved Bank!
  • Seeking passionate Customer Service Officer to join the BOQ team
  • Flexible workplace & Collaborative Team – Mandurah Branch

About Us?

Work for one of Australia's top 100 listed companies where our vision is to create Australia’s Most Loved Bank! BOQ are passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and competitive environment.

We support a flexible workplace and offer our staff a number of great benefits, including –

  • Flexible working conditions
  • Discounted financial products
  • Salary packaging options
  • Purchase annual leave
  • BUPA Corporate Plan
  • Gym discounts and much more!

About the Role?

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch sales targets, and working as part of a high performing and collaborative team.

About You?

As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in a sales environment, by demonstrating:

  • Previous customer service experience, preferably from the banking industry
  • Experience in sales and cross selling preferred
  • Proven customer service orientation
  • Working knowledge of Windows Programs
  • Ability to work within a team environment

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

How to apply?

To apply for this role please follow the links,

The Bank of Queensland is committed to diversity and an inclusive workforce.

Whilst all applicants will be carefully considered, we will only be able to personally contact you if short-listed for an interview.

BOQ is a member of the Australian Bankers’ Association and has subscribed to the Conduct Background Check Protocol (Protocol). Under the Protocol, from 1 October 2017, BOQ will contact any previous employer/s who are also part of this association to provide a Conduct Check of any potential employee.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job LocationMandurah, Western Australia, AustraliaPosition TypeFull-Time/Regular