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Night Auditor

Accor Hotels

Melbourne, Victoria, Australia

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Job Posted: 27/06/2017

Job Category:

Food, Hospitality, Travel & Tourism / Front Office

Job description:
Novotel Melbourne St Kilda, located in the picturesque bayside suburb of St Kilda, is the city's premier beachfront 4-star hotel. Situated only 6km from the city centre, the Novotel comprises of 211 guest rooms, 12 function rooms including a ballroom, restaurant and bar.

We are looking for an energetic, dynamic professional to join our Front Office team in the role of Night Auditor on a full time basis.

The Role: 

  • Perform reconciliation of all daily transactions
  • Process day end reporting and perform nightly role
  • Creating an efficient and friendly check in checkout experience
  • Be a point of contact for all guest needs 
  • Promote hotel facilities and associated loyalty programs
  • Accurately maintaining detailed guest reservations
  • Assisting with concierge when required 
Ideally you will have:

  • 1-2 years Front Office experience within a 4-5 star environment
  • Reservation experience required
  • A passion for the hospitality industry & have an eye for detail
  • A customer service focus and enjoy working in a team environment
  • You have an outgoing personality and well presented
  • Must be available to work shift work including evening, weekends  and night shift  
  • Excellent communication and time management skills 
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now.

Our people are the connection to our successful performance, we recognise and value innovation, spirit of conquest and above all people who love delivering unforgettable service. A career that you never thought possible awaits you at Accor, so come and join us.