Club Platform Support Coordinator (12 Month Fixed Term)


Melbourne, Victoria, Australia

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Job Posted: 11/07/2018

Job Category:

Sport & Recreation / Sports Management

Job description:


As an organisation, the AFL works tirelessly in all states and at all levels to enhance and grow the game – from grassroots to elite. Together, we put on the game, deliver important events, communicate with our fans, run community programs, develop coaches and umpires, and collaborate with partners, delight members, support clubs and so much more. While our roles may vary we are all united by a common goal, to leave the game in an even more extraordinary place.


ABOUT THE ROLE                                                                                                                                                                    

Reporting to the Membership Systems Manager, this technical role works closely with the AFL Membership Shared Services (MSS) team who provide membership services and support for the AFL and AFL Clubs. Primary service is the delivery of membership database platforms including system set up, account management, fan communication, reporting and analysis.


The Club Platform Support Coordinator will work with the technical team in database management, script and report writing and execution as well as monitor integrations with third party platforms.


This is a 12 Month Fixed Term Role


Please note, employment in this position is subject to a satisfactory criminal history record check.



  • Support development initiatives around the membership system. This includes creation and editing of SQL scripts, testing of system features and general maintenance
  • Prepare and process regular and adhoc data imports using defined processes
  • Monitor system integration with third party platforms such as Archtics (Membership), Retail, Finance, Data Warehouse, Sales & Events
  • Assist with the production of bulk data exports on behalf of MSS Support team
  • Understand client business requirements for reporting and analytics (across the membership, fan development and ticketing areas of the AFL)



  • Experience supporting database systems
  • Ability to read and write SQL code
  • Experience supporting or using Ticketmaster’s Archtics membership system
  • A keen interest in Technology and Digital innovation as it relates to sport
  • Experience developing or maintaining Crystal reports or Tableau data visualisations
  • Experience with basic HTML and websites





  • We believe in a Healthy Mind, Healthy Body and Healthy Workplace and our staff have access to an extensive Health and Wellbeing program
  • My Development – all employees have access to the AFL’s My development program which consists of on the job training, coaching and mentoring and formal learning.
  • AFL Staff Footy Memberships – easy access to the game, staff can share these with family and friends
  • My Benefits – staff have access to over 350 discounts with some of the biggest retailers and the AFL’s Corporate Partners


Applications Close: 25 July 2018